Lauren Hines
Tampa,FL
Summary
An experienced account manager, skilled in building customer relationships while maintaining and understanding customer needs. Actively seeking a dynamic organization where I can utilize my talents and develop further as a professional.
Overview
6
6
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics
08.2022 - Current
- Managed own book of business to efficiently optimize transportation logistics, ensuring seamless handling of high-value loads
- Generated over $2.3 million in sales with over $323,000 in lifetime revenue through the use of various real time pricing strategies
- Negotiated rates with carriers $29,834 under the market average. Ranked in the top 5% in the company for this metric
- Consistently ranked in the top 10% of new business closers; awarded Rookie of the Year 2023
- Coordinated over 11,000 shipments from scheduling pickup and delivery appointments, negotiated rates with both carriers and customers, monitored shipment from pick up to delivery, provided world class customer service and updates to customers, and handled the accounting and invoicing process
- Enhanced confidence and honed communication skills by effectively presenting and demonstrating services to clients
Fulfillment Coordinator
Coton Colors
04.2021 - 07.2021
- Oversaw inventory, coordinated with suppliers, and ensured a timely order process and delivery to meet customer expectations
- Streamlined workflow processes, optimized inventory levels, and elevated the supply chain efficiency
- Gathered all products required for each shipment while managing warehouse restocking operations
Legal Assistant
Hines Norman Hines Law Firm
05.2018 - 08.2018
- Assisted in organizing and managing legal cases while maintaining case files
- Handled administrative duties such as answering phones, responding to emails, and managing office supplies
Education
B.S. Marketing -
FLORIDA STATE UNIVERSITY
Tallahassee, FL07.2022
Skills
- Market Research & Analysis
- Project Management
- Client relationship management
- Risk Management
- Microsoft office Suite
- Logistics Analysis
Timeline
Logistics Account Executive
Total Quality Logistics
08.2022 - Current
Fulfillment Coordinator
Coton Colors
04.2021 - 07.2021
Legal Assistant
Hines Norman Hines Law Firm
05.2018 - 08.2018
B.S. Marketing -
FLORIDA STATE UNIVERSITY