Lauren Hoffmann
St. Louis,Missouri
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
Work History
Administrative Specialist
Intertel, Inc.
Saint Louis, MO
08.2020 - Current
- Conducted in-depth medical canvassing research as a data analyst.
- Promoted to the role of Quality Control Specialist, implementing necessary quality control measures.
- Conducted thorough reviews of client order forms to verify the accuracy of obtained information.
- Ensured all necessary documents were provided to client company through thorough examination of order forms.
- Completed client forms promptly and prioritized based on importance.
- Maintained strict adherence to HIPAA regulations while handling sensitive PHI data.
Booking Support Team Lead/Customer Service
VMG Resorts
Saint Louis
07.2017 - 09.2019
- Utilized CiiRUS Property Manager to create and manage online property listings
- Utilized computer terminal to manage and confirm resort reservations
- Ensured accurate and timely updates to the booking calendars
- Performed essential general administrative duties for seamless business operations
- Conducted research on resort details for property listings
- Interacted with guests and timeshare owners via email and telephone.
- Updated guest information and requests for their stay at the resort
- Addressed guest inquiries via HomeAway, Airbnb, and email.
Quality Assurance Clerk
Legacy Pharmaceutical Packaging
Earth City
08.2016 - 12.2016
- Ensured adherence to cGMP regulations through the auditing of Batch Records and Logbooks.
- Maintained an organized filing system for completed and audited Master Batch Records
- Audited and organized Employee Training forms
- Provided assistance to the Validation Department by effectively organizing studies and reports using Excel
- Assisted Quality Assurance Specialists and Associates with Master Batch Record configurations and dispositions
- Assisted in administrative tasks for the DEA Compliance Officer
- Assisted the Training Department by filing, copying, and scanning documentation.
Education
Some College (No Degree) - Primary Focus On Psychology
Saint Louis Community College
St Louis, MOSkills
- Adaptability
- Microsoft Office 365
- Problem Solving
- Multitasking
- Phone Systems
- Computer Skills
- Printer/Scanner Skills
- Internet Skills
- Email Skills
- Organizational Skills
- Meeting planning
- Patience
- Confidence
- Professionalism
- Respect
- Document Management
- Event Coordination
Timeline
Administrative Specialist
Intertel, Inc.
08.2020 - Current
Booking Support Team Lead/Customer Service
VMG Resorts
07.2017 - 09.2019
Quality Assurance Clerk
Legacy Pharmaceutical Packaging
08.2016 - 12.2016
Some College (No Degree) - Primary Focus On Psychology
Saint Louis Community College
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