Lauren Horner
Columbus
Summary
Dedicated professional known for strong customer service and sales capabilities. Experienced in managing relationships within the real estate sector, leveraging attention to detail and effective communication to drive successful transactions and heightened client experiences.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Howard Hanna Real Estate
Columbus
01.2016 - Current
- Conducted market analyses to establish competitive property values and effective pricing strategies.
- Negotiated contracts and agreements between buyers and sellers effectively.
- Maintained comprehensive knowledge of local real estate market trends and regulations.
- Coordinated closing processes among lenders, mortgage companies, buyers, and sellers to ensure smooth transactions.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Cultivated strategic business relationships in the industry through responsiveness, efficiency, and extensive real estate knowledge.
Server
The Cheesecake Factory
Columbus
01.2016 - 07.2023
- Delivered exceptional customer service to elevate guest satisfaction and overall dining experiences.
- Provided exceptional service to consistently meet the needs of high volume of daily customers.
- Managed multiple tables simultaneously while maintaining attention to detail.
- Resolved customer concerns promptly to maintain satisfaction standards.
- Upsold menu items to increase average check totals effectively.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to ensure smooth operations.
Education
Biology Major
Ohio Dominican University
Columbus, OHSkills
- Customer service
- Client relationship management
- Time management
- Attention to detail
- Team collaboration
- Conflict resolution
- Fast-paced environment handling
- Sales expertise
- Relationship management
- Effective communication
Timeline
Real Estate Agent
Howard Hanna Real Estate
01.2016 - Current
Server
The Cheesecake Factory
01.2016 - 07.2023
Biology Major
Ohio Dominican University