Lauren Hyder
Albuquerque
Summary
Server and bartender with 15 years in hospitality. Exceptional customer service skills and a strong work ethic. Experienced in cash handling and enhancing guest engagement in high-volume dining environments.
Friendly and positive, commitment to continuous learning and professional growth.
Overview
15
15
years of professional experience
Work History
Server
The Melting Pot
Abq, Nm
10.2025 - 06.2026
- Prepared ingredients for daily menu items
- Operated kitchen equipment safely and efficiently during food preparation
- Maintained cleanliness and organization in food preparation areas
- Presented four course menus
- Coordinated course pacing to enhance guest dining experience
- Accommodated guests with allergies and special dietary needs
Server
Longhorn Steakhouse
Abq, NM
09.2023 - 10.2025
- Demonstrated proper food handling and safety procedures
- Followed up after food delivery to confirm steak cooked to requested temperature
- Achieved guest satisfaction by promptly resolving issues and concerns
- Handled guest inquiries and complaints with professionalism
- Side work included sweeping and mopping floors, vacuuming carpet, tidying up server stations, rolling silverware
- Closing Pro server, oversaw fellow servers and that their sidework was complete
Bartender
Longhorn Steakhouse
09.2023 - 09.2025
- Provided excellent customer service in a fast-paced dining environment
- Trained new bartenders on drink preparation and upselling techniques
- Implemented alcohol awareness procedures to prevent intoxication and effectively handle intoxicated guests
- Managed inventory and restocked supplies to ensure availability of beverages during peak hours
- Maintained inventory of liquor, beer, wine, and other beverage mixers
- Performed opening and closing duties including restocking supplies
- Effectively multitasked within fast-paced environment
- Maintained composure during peak dining hours
Server
Olive Garden
Abq, NM
10.2011 - 09.2023
- Provided exceptional customer service to enhance dining experiences for guests with endless food and beverages relfils
- Took orders from customers accurately and in a timely manner
- Demonstrated menu knowledge and made suggestions
- Handled money transactions accurately while following company procedures for handling cash payments
- Trained new servers on menu knowledge, service standards, and operational procedures
- Operated POS terminals to put in orders, split bills, and calculate totals
- Followed health safety guidelines when preparing and serving food products
- Hands on with food running and sidework
Bartender
Olive Garden
Abq
05.2014 - 09.2023
- Poured wine, beer, and made cocktails for patrons
- Managed inventory of liquor, beer, wine, and bar supplies
- Checked identification cards for proof of age prior to making or serving alcohol beverages
- Suggested drinks tailored to customer preferences, enhancing their experience and satisfaction
- Recommended food and drink pairings to patrons, promoting special offerings
- Maintained cleanliness and organization of the bar area throughout shifts
- Managed cash drawer at the end of each shift ensuring accuracy of funds
- Facilitated cash transactions with fellow bartenders
Education
Associate of Arts -
Central New Mexico Community College
Albuquerque, NM05-2009
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Point of sale operation
- Tableside etiquette
- Menu presentation
- Daily specials memorization
- Food and beverage pairings
- Multitasking and organization
- Positive and professional
Timeline
Server
The Melting Pot
10.2025 - 06.2026
Server
Longhorn Steakhouse
09.2023 - 10.2025
Bartender
Longhorn Steakhouse
09.2023 - 09.2025
Bartender
Olive Garden
05.2014 - 09.2023
Server
Olive Garden
10.2011 - 09.2023
Associate of Arts -
Central New Mexico Community College