Lauren Jones
Conway
Summary
Compassionate pharmacy technician recognized for strong attention to detail and effective problem-solving. Experienced in managing medication inventories and training staff, aiming to improve patient outcomes and streamline pharmacy operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CphT
The Pharmacy at Wellington
04.2021 - Current
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Collaborated with pharmacists to prepare and dispense prescriptions efficiently.
- Trained new technicians on pharmacy protocols and customer service standards.
- Implemented safety procedures to maintain compliance with regulatory requirements.
CphT
Walgreen's Pharmacy
08.2015 - 04.2021
- Supervised medication dispensing operations, ensuring compliance with safety protocols and regulations.
- Collaborated with pharmacists to optimize medication management processes for improved patient outcomes.
- Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
- Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.
- Restocked automated medication dispensing equipment.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Streamlined insurance billing procedures to expedite claims processing while reducing errors related to inaccurate coding or incomplete information submission.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
High School Diploma -
Conway High School
Conway, ARSkills
- Problem-solving skills
- Pharmaceutical calculations
- Prescription interpretation
- Empathy and patience
Certification
- CPhT - Certified Pharmacy Technician
Timeline
CphT
The Pharmacy at Wellington
04.2021 - Current
CphT
Walgreen's Pharmacy
08.2015 - 04.2021
High School Diploma -
Conway High School