Lauren Kelley
Tulsa,OK
Summary
Adaptable and reliable Certified Loan Signing Agent with a proven track record in facilitating smooth transactions. Expertise in client relationship building, hospitality, and strong communication skills drive successful outcomes in every job oppertunity.
Overview
11
11
years of professional experience
Work History
Certified Loan Signing Agent
Freelance
Tulsa, OK
01.2021 - Current
- Facilitated loan signings by meticulously verifying documents and ensuring compliance with state regulations.
- Coordinated with clients and lenders to schedule appointments and streamline signing processes.
- Maintained accurate records of signed documents, safeguarding client confidentiality and data integrity.
- Actively sought opportunities for continuing education in the field to enhance skills as a Certified Loan Signing Agent.
- Expedited funding timelines by promptly returning signed documents to title companies or escrow officers upon completion of signings.
Bartender
Mcnelliesgroup
Tulsa, OK
09.2023 - 04.2026
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Implemented efficient workflows during peak hours to enhance service speed and quality.
- Managed bar inventory, ensuring timely restocking of supplies and compliance with health regulations.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty within the clientele.
Bartender
PF Changs Restaurant
Tulsa, OK
12.2020 - 07.2024
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Sales Representative Manager
Green Country Liquor
Vinita, OK
01.2019 - 02.2022
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Conducted performance evaluations to motivate staff and improve overall productivity.
- Collaborated with marketing department to design promotional campaigns that drove sales growth.
- Expanded market reach with the successful introduction of new product lines tailored to customer needs and preferences.
Florist
The Flower Shop
Pryor, OK
08.2015 - 11.2016
- Designed and arranged floral displays for various events, enhancing aesthetic appeal and customer satisfaction.
- Managed inventory levels and procurement of flowers to ensure freshness and availability.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed seasonal marketing promotions, increasing foot traffic and sales during peak periods.
Education
Broadcasting, Graphic Design, Video Production - Graphic Design
Northeast Tech
Pryor, OK06-2020
Skills
- Excellent customer service
- Notary public certification
- Strong communication skills
- Mobile notary services
- Patience and empathy
- Adaptable to change
- Error-free signings
- Electronic document handling
- Client relationship building
- Teamwork and collaboration
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Bartender
Mcnelliesgroup
09.2023 - 04.2026
Certified Loan Signing Agent
Freelance
01.2021 - Current
Bartender
PF Changs Restaurant
12.2020 - 07.2024
Sales Representative Manager
Green Country Liquor
01.2019 - 02.2022
Florist
The Flower Shop
08.2015 - 11.2016
Broadcasting, Graphic Design, Video Production - Graphic Design
Northeast Tech