Nichole Goshien
Benton,AR
Summary
Driven Certified Loan Signing Agent and a current Southwest Airlines Flight Attendant, I excel in customer service and notary public certification. Known for enhancing loan signing efficiency and improving passenger satisfaction, I leverage strong communication and problem-solving skills to exceed expectations. I plan for my adaptability and proactive approach to be able to significantly contributed to business growth and client satisfaction.
Overview
31
31
years of professional experience
Work History
Certified Loan Signing Agent
Self Employed
06.2023 - Current
- Actively sought opportunities for continuing education in the field to enhance skills as a Certified Loan Signing Agent.
- Developed strong relationships with clients to facilitate repeat business and referrals.
- Improved overall turnaround time by efficiently coordinating communication between borrowers, lenders, real estate agents, title companies, and escrow officers involved in each transaction.
- Increased loan signing efficiency by implementing streamlined processes and checklists.
Flight Attendant
Southwest Airlines
09.1993 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
Diploma -
Hall High School
Little Rock, ARSkills
- Excellent customer service
- Notary Public Certification
- Strong Communication Skills
- Mobile notary services
- Adaptable to change
- Patience and Empathy
- Proactive Problem Solving
Timeline
Certified Loan Signing Agent
Self Employed
06.2023 - Current
Flight Attendant
Southwest Airlines
09.1993 - Current
Diploma -
Hall High School
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