Compassionate Case Manager experienced in outpatient/hospital environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Hi, I’m
Lauren Kelly
Englewood,NJ
Summary
Overview
6
years of professional experience
1
Certification
Work History
Aetna, A CVS Health
Medicaid MLTSS Case Manager-RN
02.2024 - Current
Job overview
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Department Of Veterans Affairs
Registered Nurse Case Manager
04.2023 - 02.2024
Job overview
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Promoted a safe working environment for staff members by enforcing infection control protocols and conducting regular safety drills.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Conducted regular audits of clinical records to identify areas for improvement in documentation accuracy and compliance with regulatory standards.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Implemented evidence-based nursing interventions, contributing to improved quality of care and patient satisfaction scores.
- Reduced unnecessary medical interventions by monitoring high-risk patients closely, intervening as needed based on clinical expertise.
Catholic Charities, Diocese Of Trenton
Behavioral Health- Nursing Supervisor
10.2019 - 04.2023
Job overview
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Developed comprehensive training programs for newly hired nurses that resulted in faster onboarding processes with higher employee satisfaction.
- Reduced medication errors by establishing a thorough double-checking system for medication administration.
- Decreased patient wait times by identifying bottlenecks in the admission process and implementing targeted solutions.
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
- Advanced patient safety initiatives through consistent monitoring of key performance indicators, root cause analysis of adverse events, and prompt implementation of corrective actions.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Atrium Post Acute Care
LPN-Staff Nurse
08.2018 - 12.2020
Job overview
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Education
Walden UniversityOnline
Bachelor of Science from BSN
05.2025
University Overview
Jersey College School of NursingEwing, NJ
Associate of Applied Science from Nursing
09.2020
University Overview
- Honoree of Integral Nursing Student
- Honor Roll all four terms
- 3.5 GPA
Jersey School of NursingEwing, NJ
LPN-DIPLOMA from Licensed Practical Nurse
06.2018
University Overview
Skills
- Client Advocacy
- Utilization review
- Community Outreach
- Group Therapy
- Referral Coordination
- Needs Assessment
- Discharge Planning
- Case Management
- Health History Documentation
- Care Coordination
- Chronic Disease Management
- Family Education
- Patient Assessment
- Problem-Solving
- Utilization Management
- Case Documentation
- Intervention Plans
Certification
- Compact Licensed Registered Nurse - 2024-2026
Timeline
Medicaid MLTSS Case Manager-RN
Aetna, A CVS Health
02.2024 - Current
Registered Nurse Case Manager
Department Of Veterans Affairs
04.2023 - 02.2024
Behavioral Health- Nursing Supervisor
Catholic Charities, Diocese Of Trenton
10.2019 - 04.2023
LPN-Staff Nurse
Atrium Post Acute Care
08.2018 - 12.2020
Walden University
Bachelor of Science from BSN
Jersey College School of Nursing
Associate of Applied Science from Nursing
Jersey School of Nursing
LPN-DIPLOMA from Licensed Practical Nurse
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