Dynamic Medicaid Waiver Case Manager with a proven track record at Supportive Living Solutions, adept in case management software and interdisciplinary collaboration. Excelled in client advocacy and care coordination, significantly optimizing client outcomes. Skilled in providing individualized support plans, showcasing a unique blend of technical proficiency and compassionate client engagement.
Overview
3
3
years of professional experience
Work History
Medicaid Waiver Case Manager
Supportive Living Solutions
Saint Paul, MN
06.2024 - Current
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Collaborated with other professionals such as physicians, therapists, social workers. regarding client care plans and goals.
Performed administrative tasks such as filing paperwork, answering phone calls.
Advocates on behalf of the client by acting as liaison between them and community providers and agencies offering assistance programs or services.
Assessed client's functional abilities, medical condition, and living situation.
Assisted clients in identifying personal strengths that could be used towards achieving desired outcomes.
Utilized various software and tools to streamline processes and optimize performance.
Teaching Assistant
Family Services of Lincoln
Lincoln, NE
10.2022 - 05.2024
Provided one-on-one support to students requiring additional assistance.
Participated in professional development workshops related to teaching techniques.
Supervised children and participated with children in activities.
Monitored student progress and provided feedback to both students and teachers.
Sales Associate
JetSplash
Lincoln, NE
11.2021 - 08.2022
Greeted customers to determine wants or needs.
Recommended, selected and located merchandise based on customer desires.
Provided accurate information about products, prices and services.
Education
Bachelor of Arts - Psychology
Nebraska Wesleyan
Lincoln, NE
05-2024
Skills
Case management software
Interdisciplinary collaboration
Documentation proficiency
Individualized support plans
Needs assessment
Care coordination
Client advocacy
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medicaid Waiver Case Manager
Supportive Living Solutions
06.2024 - Current
Teaching Assistant
Family Services of Lincoln
10.2022 - 05.2024
Sales Associate
JetSplash
11.2021 - 08.2022
Bachelor of Arts - Psychology
Nebraska Wesleyan
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