Clara Flack
Columbus,OH
Summary
Compassionate Medicaid Waiver Case Manager experienced in developing individualized care plans and navigating complex healthcare systems. Achieved compliance with state regulations and coordinated client care through effective communication and problem-solving skills. Focused on delivering positive client experiences while adapting to new challenges and maintaining organizational standards.
Overview
2
2
years of post-secondary education
2026
2026
years of professional experience
Work History
Medicaid Waiver Case Manager
COAAA
Columbus, OH
07.2015 - 12.2025
- Assessed client needs and developed tailored service plans for Medicaid waiver programs.
- Assessed client's functional abilities, medical condition, and living situation.
- Coordinated with healthcare providers to ensure appropriate services for clients.
- Conducted regular home visits to monitor client well-being and service delivery.
- Facilitated access to community resources, enhancing support for clients and families.
- Advocated for clients by liaising with community providers and assistance agencies to ensure comprehensive care.
- Collaborated with other professionals such as physicians, therapists, social workers. regarding client care plans and goals.
- Identified environmental challenges affecting client progress through interviews with patients and caregivers, informing service adjustments.
- Utilized data and experience to coordinate patient care and rehabilitation.
Registered Nurse
Altercare Of Hilliard
Hilliard, Ohio
01.2009 - 07.2015
- Administered medications and treatments as prescribed by healthcare providers.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Monitored patient vital signs and reported changes to medical staff.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Documented patient progress and care in electronic health records system.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Trained new nursing staff on protocols and best practices for patient care.
- Collected lab specimens, ordered and interpreted diagnostic tests and lab results.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Maintained a clean, safe environment following infection control protocols.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Independent Provider
Medicaid
Marysville, OH
01.1998 - 12.2008
- Worked several cases but mostly a man with ventilator and trach.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed positive relationships with clients while promoting independence and self-advocacy skills.
- Monitored vital signs such as blood pressure, pulse rate, temperature, respiration rate, weight gain and loss according to physician's orders.
- Maintained accurate records of client information including documentation of services provided.
Registered Nurse
Pro med Staffing
Delaware, Ohio
01.2003 - 06.2006
- Administered medications according to established protocols and patient needs.
- Monitored vital signs and documented changes in patient conditions.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Assisted with daily living activities, ensuring patient comfort and dignity.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
RN
Heartland of Marysville
Marysville, Ohio
- Administered medications and treatments according to physician orders.
- Monitored patient vital signs and reported changes to the healthcare team.
- Educated patients and families on health management and care plans.
- Provided emotional support and comfort to families during difficult times.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Education
Associate of Science - Nursing
Columbus State Community College
Columbus, OH 09.1993 - 12.1995
Skills
- Care coordination
- Case management
- Service planning
- Client assessment
- Medicaid regulations
- Electronic health records
- Critical thinking
- Attention to detail
- Paperwork and documentation
- Professional ethics
- Strong organization
- Time management
- Reliability
- CPR and first aid certification
- Effective communication
- Multitasking
- Multitasking
Timeline
Medicaid Waiver Case Manager
COAAA
07.2015 - 12.2025
Registered Nurse
Altercare Of Hilliard
01.2009 - 07.2015
Registered Nurse
Pro med Staffing
01.2003 - 06.2006
Independent Provider
Medicaid
01.1998 - 12.2008
Associate of Science - Nursing
Columbus State Community College
09.1993 - 12.1995
RN
Heartland of Marysville