Lauren Kelsey
Breckenridge,MI
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Meijer
Midland, MI
02.2023 - Current
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Server
Buffalo Wild Wings
Midland, MI
09.2021 - 01.2022
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Displayed enthusiasm and promoted excellent service to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
Whippy Dip
Sanford, MI
05.2018 - 09.2020
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Education
Bachelors - Social Work
Delta College
Bay City, MISkills
- Medical Insurance Claims Processing
- Data Entry
- Dispensing Medications
- Cash Register Operations
- HIPAA
- Prescription Filling
- OTC Recommendations
Certification
Licensed pharmacy technician
Timeline
Pharmacy Technician
Meijer
02.2023 - Current
Server
Buffalo Wild Wings
09.2021 - 01.2022
Manager
Whippy Dip
05.2018 - 09.2020
Bachelors - Social Work
Delta College