Lauren Kerekes

Senior Certified Pharmacy Technician

Walgreens

Pittsburgh, PA

01.2010 - Current

Provided in-depth instruction and guidance to new employees regarding pharmacy operations, policies, procedures, and safety protocols.
Delivered exceptional customer service to patients by addressing their concerns and answering questions about prescription medications
Provided support for pharmacists during drug distribution activities.
Successfully navigated complex billing challenges involving insurance companies and third-party payers.
Effectively maintained workflow and upheld compliance with state regulations in the pharmacy department.
Assisted in developing policy changes regarding pharmacy services.
Managed meticulous record-keeping and oversaw inventory control for pharmaceuticals, supplies, and equipment.
Participated in continuing education programs designed to enhance job knowledge.
Accurately filled prescriptions as directed by pharmacist.
Ensured pharmacy area complied with established standards through organization and maintenance.
Conducted audits to identify discrepancies in medication inventories.
Ensured the accuracy of patient data by verifying information such as allergies, drug interactions, and contraindications.
Compound and dispense medications based on physician orders.
Ensured compliance with federal and state laws regarding controlled substances.
Monitored and ensured the integrity of medication products by tracking expiration dates.
Enhanced pharmacy efficiency by developing and implementing organizational systems.
Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Developed and managed strong connections with patients and medical professionals.
Organized and oversaw the delivery services for specialty medications, ensuring prompt arrival at patients' homes or designated locations.
Evaluated therapeutic outcomes by addressing clinical inquiries during prescription re-fills calls.
Aided doctors office in managing the prior authorization process.
Provided medication distribution services to hospital patients via the bedside delivery program.