Lauren Kimball
Dr. Terebuhs Office
Beavercreek
2
years of professional experience
I am highly skilled in customer service and have a keen eye for detail. Skilled in managing patient interactions and ensuring efficient office operations, I effectively coordinated care and maintained confidentiality, contributing to a seamless healthcare experience. Strong team collaborator with excellent time management abilities.
Work History
Front Desk Receptionist/ Ophthalmic Assistant
5 Months- Greeted patients and created a welcoming, professional environment.
- Scheduled appointments, managed calendars, and confirmed patient visits.
- Answered phone calls, responded to inquiries, and directed patients appropriately.
- Verified insurance information and updated patient records.
- Checked patients in and out, processed payments, and maintained accurate documentation.
- Assisted ophthalmologists and optometrists with patient care and clinical procedures.
- Performed preliminary eye tests and collected patient medical histories.
- Prepared examination rooms and ensured equipment was clean and ready for use.
- Educated patients on eye care instructions, medications, and follow-up appointments.
- Maintained confidentiality of patient information in compliance with healthcare privacy regulations.
- Coordinated communication between patients, physicians, and other healthcare providers to ensure efficient office operations.
Front of House Employee
1 Year 10 Months- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Operated point-of-sale system efficiently, ensuring accurate transaction processing.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
Education
High School Diploma
Skills
Customer service
Attention to detail
Time management
Listening skills
Team collaboration
Timeline
Front Desk Receptionist/ Ophthalmic Assistant
Dr. Terebuhs Office
09.2025 - 02.2026Read More
Front of House Employee
Fazolis
01.2024 - 11.2025Read More
West Liberty-Salem
High School Diploma
Read More