Lauren Kistner
Holland,OH
Summary
Compassionate Registered Medical Assistant recognized for productivity and efficiency in completing tasks. Skilled in patient care, medical terminology, and electronic health records management. Excel in communication, empathy, and teamwork, ensuring high-quality patient support and collaboration with healthcare professionals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Mercy Primary Care
Perrysburg, OH
10.2023 - Current
- Performed patient assessments, including vital signs and medical history documentation.
- Assisted physicians in exams, treatments, and procedures.
- Prepared laboratory specimens for analysis and organized lab results.
- Verified insurance coverage and processed payments from patients.
- Maintained clinical records according to HIPAA regulations.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Administered injections under direct supervision of a physician or nurse practitioner.
Scheduler
Promedica Flower Hospital
Toledo, OH
07.2023 - 10.2023
- Checked patients in for MRIs. Ensure they have all the proper paperwork filled out prior to their scan.
- Helped patients get ready for their scans, and maintained a clean changing room.
- Helped MRI techs assist the patient on the table.
Assistant Manager
Pups Paradise
3618 King Road Toledo OH 43617
04.2017 - 07.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed the location, and monitored shift changes to uphold successful operations strategies and maximize business success.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Medical Assistant Extern
Dr. Boutrous Dermatology
Sylvania, OH
04.2019 - 06.2019
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
Education
Certificate - Medical Assisting
Ross College
Sylvania, OH06.2019
High School Diploma -
Springfield High School
Holland, OHSkills
- Policy Administration
- Avid Pro Tools
- Supply Chain Management
- Quality Standards
- Training and Development
- Information confidentiality
- Clinical documentation
- Vital signs measurement
- Immunization administration
- Insurance verification
Certification
- Registered Medical Assistant with AMT
Timeline
Registered Medical Assistant
Mercy Primary Care
10.2023 - Current
Scheduler
Promedica Flower Hospital
07.2023 - 10.2023
Medical Assistant Extern
Dr. Boutrous Dermatology
04.2019 - 06.2019
Assistant Manager
Pups Paradise
04.2017 - 07.2023
- Registered Medical Assistant with AMT
Certificate - Medical Assisting
Ross College
High School Diploma -
Springfield High School
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