Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lauren Levine

McLean,VA

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Cavamezze Grill
Rockville Centre, Maryland
02.2024 - Current
  • Greeted customers and escorted them to their tables.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Swim Instructor

Tollefson
Rockville, Maryland
01.2023 - Current
  • Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
  • Attended staff meetings and training sessions related to teaching methods and safety practices.
  • Assisted in developing aquatic programs for recreational swim classes and competitive teams.
  • Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
  • Created weekly lesson plans tailored to the specific goals of each group or individual participant.
  • Encouraged swimmers to progress through drills while providing positive feedback on their performance.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.

Retail Sales Associate

Shining Sol Candle Co
Rehoboth Beach, DE
05.2021 - 12.2021
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Provided product information and answered customer questions.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Demonstrated knowledge of store products and services.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Education

Walter Johnson High School
Bethesda, MD

Skills

  • Reservations Coordination
  • Greeting guests
  • POS system operations
  • Conflict Resolution
  • Table setting arrangements
  • Menu Memorization
  • Dining customer service

Languages

Chinese (Mandarin)
Professional
English
Native/ Bilingual

Timeline

Restaurant Hostess

Cavamezze Grill
02.2024 - Current

Swim Instructor

Tollefson
01.2023 - Current

Retail Sales Associate

Shining Sol Candle Co
05.2021 - 12.2021

Walter Johnson High School

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Lauren Levine