Lauren Lewellyn
Etowah,TN
Summary
Highly motivated and reliable customer service professional with a strong background in teamwork and collaboration. Demonstrates exceptional time management and problem-solving skills, ensuring efficient and effective service delivery. Known for excellent listening skills and an outgoing personality, fostering positive interactions with customers and teammates. Consistently punctual and dependable, committed to maintaining high standards of service and support.
Overview
3
3
years of professional experience
Work History
Sales Associate
Food City
Etowah TN
08.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Secretary
Bradley Healthcare and Rehabilitation Center
Cleveland TN
04.2022 - 08.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Sales Associate
Home Goods
Cleveland TN
01.2022 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Daycare Teacher
Small Wonders Nursery School
Clinton TN
05.2021 - 09.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Education
Cosmetology
Sweetwater Institute of Cosmetology
Sweetwater, TN07.2024
Gibbs High School
Corryton, TN05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Reliable and punctual
- Outgoing Personality
Timeline
Sales Associate
Food City
08.2023 - 05.2024
Secretary
Bradley Healthcare and Rehabilitation Center
04.2022 - 08.2023
Sales Associate
Home Goods
01.2022 - 04.2022
Daycare Teacher
Small Wonders Nursery School
05.2021 - 09.2021
Cosmetology
Sweetwater Institute of Cosmetology
Gibbs High School