Proven supervisor with expertise in customer service, team collaboration, and conflict resolution. Committed to ensuring safety and satisfaction while managing operations efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Freddy's Frozen Custard & Steakburgers
Shepherdsville, Kentucky
01.2026 - Current
Supervised staff to uphold food safety and cleanliness standards, contributing to a safe dining environment.
Managed daily operations to streamline workflow during peak hours, enhancing service speed.
Monitored inventory levels and assisted in stock management for ingredients and supplies.
Resolved customer complaints by providing prompt and effective solutions.
Resolved customer complaints promptly, fostering customer satisfaction and loyalty.
Camp Counselor
4-h Summer Camp
Shepherdsville, Kentucky
07.2024 - Current
Supervised group activities, ensuring camper safety and fostering a positive camp experience at 4-H Summer Camp.
Facilitated team-building exercises, enhancing cooperation and camaraderie among campers.
Monitored camper behavior and addressed conflicts in a constructive manner.
Collaborated with staff to create a supportive and inclusive camp environment.
Engaged children in arts and crafts, singing, sports activities, games, and field trips, creating an enjoyable and safe environment.
Dog Walker
Neighbors House
Shepherdsville, Kentucky
06.2021 - Current
Walked dogs in neighborhood, ensuring safety and adherence to leash laws.
Managed multiple dogs simultaneously, ensuring safety and maintaining focus during walks.
Communicated regularly with pet owners, providing updates on behavior and addressing their needs.
Administered medications to dogs based on instructions from owners or veterinarians.
Developed and maintained positive relationships with clients through consistent updates.
Coordinated walking schedules, adapting to owner requests and preferences for optimal service.
Babysitter
Neighbors House
Shepherdsville, Kentucky
05.2021 - Current
Supervised children during playtime and educational activities, fostering a safe and supportive environment.
Prepared nutritious meals and snacks, ensuring children received balanced nutrition throughout the day.
Implemented daily routines to ensure consistency and structure for children.
Communicated effectively with parents about children's needs and progress.
Planned and led engaging activities to enhance creativity and promote physical development.
Ensured a safe environment by monitoring children at all times.
Assisted with homework and educational tasks to support learning goals.
Trainer
Freddy's Frozen Custard & Steakburgers
Shepherdsville, Kentucky
09.2025 - 12.2025
Conducted training sessions for new team members on customer service protocols, fostering consistent service delivery.
Demonstrated proper food handling techniques to ensure safety and quality standards.
Assisted in onboarding processes for new hires, promoting company culture and values.
Facilitated role-playing scenarios to strengthen communication skills among employees, enhancing team interactions.
Trained newly hired top talent to fill key positions and maximize productivity.
Provided constructive feedback and positive reinforcement to motivate trainees, promoting a supportive learning environment.
Cold Line Team Member
Freddy's Frozen Custard & Steakburgers
Shepherdsville, Kentucky
06.2025 - 09.2025
Engaged with customers to deliver friendly and prompt service, enhancing overall customer experience.
Prepared and served frozen custard and steakburgers, ensuring quality and customer satisfaction.
Collaborated with team members to ensure efficient service during peak hours.
Maintained cleanliness of workstations and dining areas, contributing to a positive dining environment.
Followed safety and food handling procedures at all times.