Summary
Overview
Work History
Education
Skills
References
Timeline
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Lauren Lipka

Harrison Township

Summary

Dynamic professional with a proven track record at Grand Valley University, excelling in effective communication and customer service. Adept at multitasking and organization, I enhanced the admissions experience by delivering prompt responses and clear guidance. My attention to detail and conflict resolution skills ensure a seamless interaction for prospective students and visitors.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist - Admissions

Grand Valley University
Allendale
02.2025 - Current
  • Handled incoming calls efficiently, ensuring prompt and professional communication.
  • Provided clear directions and guidance to prospective students and visitors, ensuring a seamless admissions experience.
  • Handled incoming student emails, delivering prompt responses to support admissions processes.
  • Performed light office duties to support the admissions team efficiently.

Hostess/To Go Specialist

Olive Garden
Chesterfield
09.2020 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Verified reservations and wait times with customers.
  • Assisted servers in bussing tables when needed during busy times.
  • Take food orders over the phone or in person.
  • Package the customers' food orders according to the customers' requests.
  • Handled cash and card payments accurately in a fast-paced environment.

Education

Bachelor of Science - Elementary Education

Grand Valley State University
Allendale, MI
04-2027

Skills

  • Classroom management
  • Curriculum development
  • Lesson planning
  • Student assessment
  • Effective communication
  • Conflict resolution
  • Customer service
  • Phone etiquette
  • Attention to detail
  • Cash handling
  • Listening skills
  • Multitasking and organization
  • Office administration

References

References available upon request.

Timeline

Front Desk Receptionist - Admissions

Grand Valley University
02.2025 - Current

Hostess/To Go Specialist

Olive Garden
09.2020 - Current

Bachelor of Science - Elementary Education

Grand Valley State University