Lauren Marshalsea
Reading,MA
Summary
Dynamic concessions worker with Aramark at Fenway Park, recognized for delivering exceptional customer service and maintaining high cleanliness standards. Skilled in food safety compliance and fostering teamwork, I consistently enhanced customer satisfaction through efficient service and a positive attitude, even during peak times. Reliable and punctual, I thrive in fast-paced environments.
Overview
41
41
years of professional experience
Work History
Concessions Worker
Aramark Fenway Park
Boston, MA
06.1985 - Current
- Assisted in preparing and serving food and beverages to customers.
- Maintained cleanliness of work area and equipment to ensure safety standards.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Operated cash register accurately, processing transactions efficiently.
- Stocked inventory regularly, ensuring availability of popular items for customers.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
Education
High School Diploma - Horticulture
Minuteman Regional Vocational Technical High School
Lexington, MA06.1989
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Hospitality and accommodation
- Engaging personality
- Reliable and punctual
- Fast and efficient service worker
- Cleaning and sanitation
- Food safety compliance
Timeline
Concessions Worker
Aramark Fenway Park
06.1985 - Current
High School Diploma - Horticulture
Minuteman Regional Vocational Technical High School