Lauren Marzinski
Madison,WI
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
07.2024 - 01.2025
- Demonstrated multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with systems and table side ziosks to place orders and manage bills.
- Collaborated with team members during busy shifts and party tables for efficient workflow and excellent guest experiences.
Gamemaster
Falls Axe and Escape
08.2022 - 01.2023
- Clearly explained company policies, game rules and safety requirements.
- Reset escape rooms efficiently and carefully between guests.
- Communicated through text and audio to guests within the escape rooms, giving topical clues and advice.
- Taught Axe throwing and monitored guests to ensure safety and enjoyment.
- Served alcohol and small food items to guests and managed their tabs.
Page I
Menomonee Falls Public Library
08.2021 - 09.2022
- Used the Dewey Decimal System to shelve books efficiently
- Assisted patrons with procuring books or technological needs.
- Shelf read sections of the library to ensure books were in the correct locations.
Education
Bachelor of Science - Environmental Engineering
University of Wisconsin, Madison
Madison, WI05-2027
High School Diploma -
Menomonee Falls High School
Menomonee Falls06-2023
Skills
- Strong work ethic
- Customer service experience
- Managing customer payments
Accomplishments
- Maintained a refill score of 95% throughout employment at Olive Garden (based on customer surveys).
- Managed consistent consistent 17-18 credit semesters.
Timeline
Server
Darden Restaurants, Olive Garden
07.2024 - 01.2025
Gamemaster
Falls Axe and Escape
08.2022 - 01.2023
Page I
Menomonee Falls Public Library
08.2021 - 09.2022
Bachelor of Science - Environmental Engineering
University of Wisconsin, Madison
High School Diploma -
Menomonee Falls High School
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