Lauren Matzinger
Bozeman,MT
Summary
Motivated and highly disciplined college student with a strong academic track record and a clear career focus in diagnostic medical sonography. Successfully balancing near full-time employment with rigorous coursework, demonstrating exceptional time management, perseverance, and dedication. Known for a compassionate, patient-first approach, with a natural ability to connect with individuals from diverse backgrounds. Consistently recognized for outstanding customer service, professionalism, and a calm presence in fast-paced environments. Eager to bring her work ethic, empathy, and drive to a future role in healthcare where patient care and diagnostic excellence intersect.
Overview
8
8
years of professional experience
Work History
Accounts Payable Assistant
Williams Plumbing & Heating Inc
03.2024 - Current
- Collaborated with purchasing department to resolve discrepancies, improving communication between departments.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Ensured timely approval of invoices by monitoring outstanding items and following up with approvers as needed.
- Completed weekly payroll for company employees.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Assigned invoices to the correct project manager and job.
- Responded promptly to vendor inquiries, fostering positive relationships with external partners.
Social Media Marketing/Sales Associate Specialist
Belgrade Liquor
05.2022 - 03.2024
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Boosted reach by creating digital content, maintaining social media accounts and measuring engagement.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Responded to inquiries and engaged with followers to build community and support customer engagement.
- Build bar account orders with attention to detail
- Assist with inventory monitoring and restocking
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Greeted customers and helped with product questions, selections, and purchases.
Juice Barista/Cold Press Operator
Clean Juice
09.2021 - 05.2022
- Trained new staff on food preparation and safety procedures.
- Monitored food temperature, discarding items not stored correctly.
- Maintained composure and work quality while under stress.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Patient Service Specialist
Bridger Orthopedic
06.2020 - 04.2021
- Managed patient registration process, confirming data accuracy and completeness.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Built and maintained positive working relationships with patients and staff.
- Verified insurance eligibility and coverage for patients.
- Assisted patients in filling out check-in and payment paperwork.
- Verified patient insurance eligibility and entered patient information into system.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
Sales Associate
Victoria's Secret
08.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Kenyon Noble Lumber And Hardware
04.2017 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Some College (No Degree) - General Studies
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZAssociate of Science - Diagnostic Medical Sonography
Montana State University - Bozeman
Bozeman, MT05.2025
High School Diploma -
Bozeman High School
Bozeman, MT06.2018
Skills
- Social Media Platforms
- Customer Service and Assistance
- Teamwork and Collaboration
- Product Knowledge
- Product Merchandising
- Guest Satisfaction
- Administrative and Office Support
- Natural Leadership
- Customer Care
- Critical Thinking
Timeline
Accounts Payable Assistant
Williams Plumbing & Heating Inc
03.2024 - Current
Social Media Marketing/Sales Associate Specialist
Belgrade Liquor
05.2022 - 03.2024
Juice Barista/Cold Press Operator
Clean Juice
09.2021 - 05.2022
Patient Service Specialist
Bridger Orthopedic
06.2020 - 04.2021
Sales Associate
Victoria's Secret
08.2018 - 01.2019
Cashier
Kenyon Noble Lumber And Hardware
04.2017 - 10.2017
Some College (No Degree) - General Studies
Maricopa Community Colleges - Scottsdale Community College
Associate of Science - Diagnostic Medical Sonography
Montana State University - Bozeman
High School Diploma -
Bozeman High School
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