Seasoned Server displays expert knowledge in serving, customer service and shift operation. Consistently adheres to food quality, appearance, and presentation requirements. Demonstrates good listening skills and excellent follow-through on task management and teamwork.
Work History
Cocktail Server
2 Years 10 Months
Tana Restaurant | 12.2023 - 10.2026
Coordinated drink orders with bar staff to ensure timely, accurate beverage delivery.
Supported team communication between servers, bartenders, and hosts during high-volume service periods.
Provided attentive service, regularly checking in on guests to ensure their needs were met.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Lead Server/Bartender
4 Years 8 Months
Ruby Slipper Café | 04.2021 - 12.2025
Led servers and restaurant staff by exemplifying excellent service standards.
Trained new servers on company policies and procedures to ensure consistent service quality.
Addressed guest inquiries and complaints promptly to enhance customer satisfaction.
Assisted with training new servers on company policies and procedures.
Lead Cocktail Server
1 Year 5 Months
The Columns Hotel | 10.2018 - 03.2020
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Recommended cocktails tailored to customer preferences, daily specials, and available inventory, enhancing guest experience.
Ensured cleanliness and organization of bar area, contributing to efficient service and positive atmosphere.
Developed rapport with new and returning patrons, increasing guest satisfaction and loyalty.
Customer Service Representative
4 Years 7 Months
MMI Culinary | 03.2014 - 10.2018
Streamlined operations by managing accounts, contracts, and processing system orders and cancellations, improving customer experience.
Coordinated logistics and verified equipment shipment pricing and availability, ensuring timely delivery.
Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
Responded to customer inquiries and resolved complaints, enhancing customer loyalty and satisfaction.
Hostess/Server
5 Years 3 Months
Copelands of New Orleans | 05.2009 - 08.2014
Managed waiting list to seat parties promptly, enhancing customer satisfaction.
Utilized strong interpersonal skills to foster positive interactions with customers.
Engaged in friendly conversation with guests to create a welcoming atmosphere.
Education
High School Diploma
St. Mary's Dominican High School | New Orleans, LA | 05.2010
Associates of Applied Science - Respiratory Therapy
Delgado Community College | New Orleans, LA | 05.2026
Graduated in May 2026
Skills
Staff training
Communication skills
Wine Pairings
Customer management
Team collaboration
Beverage Service
Personnel Training
Cocktail Recommendations
Verbal and Written Communication
Friendly demeanor
Timeline
Cocktail Server
Tana Restaurant
12.2023 - 10.2026Read More
Lead Server/Bartender
Ruby Slipper Café
04.2021 - 12.2025Read More
Lead Cocktail Server
The Columns Hotel
10.2018 - 03.2020Read More
Customer Service Representative
MMI Culinary
03.2014 - 10.2018Read More
Hostess/Server
Copelands of New Orleans
05.2009 - 08.2014Read More
St. Mary's Dominican High School
High School Diploma
Read More
Delgado Community College
Associates of Applied Science from Respiratory Therapy