Lauren McCraney
Clemson,SC
Summary
My objective is to pursue an internship that will give me an opportunity to gain experience in my chosen career path and explore different job responsibilities.
Overview
7
7
years of professional experience
Work History
Shift Manager
Klugo Restaurant Group
01.2022 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Intern
Charlotte Mecklenburg Police Department
06.2023 - 07.2023
- Provided informative briefings to update superiors on current situations and responsibilities.
- Patrolled assigned streets, neighborhoods and businesses to promote security and deter crime.
- Conducted physical training to keep fit and perform job duties productively.
- Went on weekly ride-alongs that included gathering crime scene evidence such as fingerprints, photographs, witness testimony and physical objects to obtain more complete picture of incident.
Front of House Team Member
Matcha Cafe Maiko
01.2020 - 08.2021
- Role included making drinks and serving ice cream, handling cash and the cash register, making pastries, and keeping a clean, upbeat, and happy environment for customers and other staff members.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Lifeguard
Trident Pool Group
01.2017 - 01.2019
- Responsibilities included opening and closing, testing, and maintaining proper chemical levels, managing concessions, vacuuming/cleaning and monitoring the pool for safety.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Criminal Justice
Clemson University
Clemson, SC05.2024
Providence High School
Charlotte, NC06.2020
Skills
- Team Development
- Relationship Building
- Energetic and Enthusiastic
- Handling Customer Complaints
- Complex Problem-Solving
- Process Improvements
- Writing and Analyzing
- Punctual and Dependable
- Attention to Detail
- Investigation Procedures
Leadership Experience
- Treasurer for Clemson Club Cheer, 2021-2022
- Team Captain for the Purple Team of Clemson Club Cheer, 2022-2023
Volunteer Experience
- 2020, Shining Hope Farm, Charlotte, NC, Equine therapy for people with autism, brain damage, cerebral palsy and other disabilities.
- 2019 Mission Trip, Slovakia, Providence Baptist Church, Hosted a camp for Roma youth with the challenge of navigating through the language barrier. Developed workshops, worship activities, and games during the six-month planning period leading up to the trip. Led activities and worship throughout camp.
- 2018, Mission Trip, Knoxville, Tennessee, Providence Baptist Church, Repaired and replaced roofs and cleaned yards for communities that could not afford repairs.
- 2017 Mission Trip, Smyrna, TN, Providence Baptist Church, Removed and replaced sidewalks, cleaned yards, and repaired a church roof.
Timeline
Intern
Charlotte Mecklenburg Police Department
06.2023 - 07.2023
Shift Manager
Klugo Restaurant Group
01.2022 - Current
Front of House Team Member
Matcha Cafe Maiko
01.2020 - 08.2021
Lifeguard
Trident Pool Group
01.2017 - 01.2019
Bachelor of Science - Criminal Justice
Clemson University
Providence High School
Similar Profiles
Muhammad AsifMuhammad Asif
Procurement Manager at ROYAL HOUSE GROUP & QUATTRO RESTAURANT GROUPProcurement Manager at ROYAL HOUSE GROUP & QUATTRO RESTAURANT GROUP
Christian ShaumChristian Shaum
Wine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant GroupWine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant Group
Jennifer HansenJennifer Hansen
Chief People Officer at L.O.V.E. Restaurant GroupChief People Officer at L.O.V.E. Restaurant Group