Lauren Medina
San Antonio,TX
Summary
Dynamic and results-oriented professional with a proven track record at Chick-fil-A, driving team success through exceptional customer service and order accuracy. Demonstrates strong problem-solving skills and basic IT troubleshooting abilities in fast-paced environments, ensuring quality assurance and operational efficiency. Recognized for effective collaboration and self-direction, contributing significantly to team objectives.
Overview
6
6
years of professional experience
Work History
Host
Stone Werks Big Rock Grille
04.2022 - Current
- Welcome guests into a warm and welcoming environment
- Accommodate guests requests on OpenTable when seating
- Packaging, handing out and restocking Togo’s
- Bussing tables so that they are clean for guests to sit in
- Checking out guests that have cash and or card payments
Front of House Team Member
Chick-fil-A
06.2019 - 10.2019
- Contributed to team success by completing orders quickly and accurately
- Advanced knowledge and learned different positions to provide quality customer service
- Restocked condiment dispensers, napkins, silverware and drink machines
- Collected credit card, cash and gift certificate payments
- Checked completed orders for accuracy and bagged meals for easy carrying
Education
BBA - Information Systems
University of Texas At San Antonio
San Antonio, TX05-2027
Associate of Arts - Business Administration
Northwest Vista College
San Antonio, TX02.2023
High School Diploma -
Communications Arts High School
06.2020
Skills
- Customer assistance
- Order fulfillment
- Problem solving
- Quality assurance
- Self-direction
- Teamwork
- Stocking
- Replenishing
- Basic IT troubleshooting
Timeline
Host
Stone Werks Big Rock Grille
04.2022 - Current
Front of House Team Member
Chick-fil-A
06.2019 - 10.2019
BBA - Information Systems
University of Texas At San Antonio
Associate of Arts - Business Administration
Northwest Vista College
High School Diploma -
Communications Arts High School
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