Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Miranda

Jacksonville

Summary

Reliable and detail-oriented professional with experience in fast-paced customer service and healthcare environments. Skilled in communication, multitasking, and maintaining accuracy under pressure. Committed to delivering excellent service and supporting team goals.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Publix
Jacksonville
10.2024 - Current
  • Assist pharmacists in preparing and dispensing medications accurately and efficiently
  • Process and resolve third-party insurance claims and rejections
  • Enter and update patient and prescription information into pharmacy software
  • Provide excellent customer service by answering questions and resolving issues professionally
  • Handle cash register transactions for prescription pickups and over-the-counter purchases
  • Comply with HIPAA and state regulations regarding patient confidentiality and controlled substances

Server

Bahama Breeze Island Grille
Sanford
01.2023 - 12.2024
  • Greet and seat guests promptly, providing a warm and friendly dining experience
  • Take accurate food and beverage orders and communicate them effectively to the kitchen and bar staff
  • Deliver orders to tables efficiently while ensuring customer satisfaction throughout the meal
  • Provide detailed menu information and make recommendations based on guest preferences
  • Handle customer questions, requests, and complaints with professionalism and a positive attitude
  • Process payments accurately using the POS system and handle cash and credit transactions
  • Collaborate with team members to ensure smooth restaurant operations and exceptional guest service

Front of House Employee

Tijuana Flats
Orange City
01.2021 - 12.2023
  • Greet customers warmly and take orders accurately at the counter
  • serve food and beverages quickly while maintaining quality standards
  • Handle cash register operations, process payments, and provide correct change
  • Assist in restocking supplies and inventory as needed throughout the shift
  • Respond to customer questions and resolve issues promptly to ensure a positive experience
  • Work closely with kitchen staff to coordinate orders and ensure timely service

Education

Health Science

University of North Florida
Jacksonville
05-2027

High School Diploma -

University High School
Orange City
05-2023

Skills

  • Customer service
  • Time management
  • Problem solving
  • Communication
  • Flexible and adaptable
  • Attention to detail

Timeline

Pharmacy Technician

Publix
10.2024 - Current

Server

Bahama Breeze Island Grille
01.2023 - 12.2024

Front of House Employee

Tijuana Flats
01.2021 - 12.2023

Health Science

University of North Florida

High School Diploma -

University High School

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