Lauren Moon
Oceanside,California
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Server
Bjs Restaurants Inc
11.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
Old Navy
03.2023 - 10.2023
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Restocked shelves and rotated stock to ensure product availability and store aesthetics.
Retail Sales Associate
The Lucky Knot
02.2023 - 10.2023
- Established enduring relationships with loyal clients, resulting in increased return visits and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Sports Camp Leader
St James
06.2022 - 08.2023
- Mentored junior coaches in developing leadership skills while fostering a supportive team atmosphere among staff members.
- Organized special events such as tournaments or guest speakers to enhance the overall camp experience for participants.
- Increased camp enrollment through effective marketing strategies and positive word-of-mouth referrals from satisfied participants.
- Enhanced camper experience by developing and implementing diverse sports activities and programs.
- Collaborated with fellow staff members to create a safe, fun, and inclusive environment for all campers.
Education
Associate of Applied Science - Medical Assistant
Concorde Career College
San Diego, CA 05.2001 -
High School Diploma -
Lake Braddock Secondary School
Burke, VA 05.2001 -
Skills
Strong work ethic
Guest engagement
Hospitality service expertise
Team collaboration
Task prioritization
Cash handling
Supply restocking
Exceptional customer service
Sales techniques
Timeline
Server
Bjs Restaurants Inc
11.2023 - 07.2024
Sales Associate
Old Navy
03.2023 - 10.2023
Retail Sales Associate
The Lucky Knot
02.2023 - 10.2023
Sports Camp Leader
St James
06.2022 - 08.2023
Associate of Applied Science - Medical Assistant
Concorde Career College
05.2001 -
High School Diploma -
Lake Braddock Secondary School
05.2001 -
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