Lauren Moore
San Antonio,TX
Summary
Experienced department supervisor with a strong track record of leading high-performing teams, resolving workflow issues, and thriving in fast-moving, hands-on environments. Seeking to transition into a new industry where transferable leadership, communication, and process improvement skills can drive results.
Overview
22
22
years of professional experience
Work History
DEPARTMENT SUPERVISOR
SEAWORLD PARKS, INC.
01.2018 - Current
- Lead a team of 15 animal trainers of various levels; responsible for establishing monthly team goals.
- Directed multi-level staff during complex animal procedures, assigning tasks based on experience.
- Lead many projects to completion. Animal transports, acquisition or dispositions, itemized work orders to completion for department certifications to completion.
- Manage department fish inventory and ordering, collaborating with our national fish broker to accommodate the needs of the areas within the department.
- Responsible for employee scheduling and ensuring park operation needs are met
- Manage our area’s mentoring program for the various levels of employees.
- Create safety protocols to allow team members to operate heavy machinery equipment and increase department efficiency by adding qualified crane signalers.
SENIOR ANIMAL TRAINER I
SEAWORLD PARKS, INC.
01.2012 - 01.2018
- Mentored animal trainers and coached them towards future promotions
- Organized and led animal shows performed to the public, taught proper animal handling techniques, and adapted to multiple roles within the park
- Directed employees through the daily tasks and operations of the department
SENIOR ANIMAL TRAINER
SEAWORLD PARKS, INC.
01.2006 - 01.2012
- Led in-water marine mammal interactions with guests where safety compliance was maintained to the highest standard
- Operated cranes to lift marine mammals for healthcare checks and ensured mammals were cared for in a safe and responsible manner
ANIMAL TRAINER I
SEAWORLD PARKS, INC.
01.2004 - 01.2006
- Led public tours, demonstrated exceptional customer service, and ensured park and guest safety
- Trained inexperienced marine mammals for public animal shows and guest interactions
Education
Bachelor of Science - Biology
The University of Texas at San Antonio
01.2008
Skills
- Leadership experience (7 years)
- Crane and forklift certification
- Customer service excellence
- Project management expertise
- Team collaboration skills
- Problem-solving in fast-paced environments
Competencies
- Positive attitude and adaptable in dynamic work environment
- Commander - I do not shy away from conflict, and excited to take on new challenges
- Problem solver with out of the box ideas
- Leadership with team collaboration
- Deliverer - committed to completing tasks with excellence
Timeline
DEPARTMENT SUPERVISOR
SEAWORLD PARKS, INC.
01.2018 - Current
SENIOR ANIMAL TRAINER I
SEAWORLD PARKS, INC.
01.2012 - 01.2018
SENIOR ANIMAL TRAINER
SEAWORLD PARKS, INC.
01.2006 - 01.2012
ANIMAL TRAINER I
SEAWORLD PARKS, INC.
01.2004 - 01.2006
Bachelor of Science - Biology
The University of Texas at San Antonio
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