Lauren Mudrany
Cranberry Twp,PA
Summary
Exercise science graduate and Sports Performance Coach with experience in selling training packages, building long-term client relationships, and driving repeat business. Skilled in consultative communication, customer engagement, and delivering personalized solutions in fast-paced environments. Motivated to transition into orthopedic medical sales to leverage customer-focused skills, product knowledge, and passion for improving patient outcomes.
Overview
8
8
years of professional experience
Work History
Sports Performance Coach
UPMC Lemieux Sports Complex/Penguins Performance Training
12.2024 - Current
- Design and deliver customized training programs for youth athletes, emphasizing speed, agility, strength, and injury prevention to optimize performance.
- Build lasting relationships with athletes and families through consultative communication, personalized solutions, and measurable progress tracking using Excel and advanced tools such as lasers and force plates.
- Drive business growth by promoting training services, managing scheduling, and engaging clients to increase retention and referrals.
Bartender/Server
Cranberry Highlands Golf Course
08.2020 - Current
- Deliver exceptional customer service in a fast-paced environment, consistently exceeding expectations through personalized interactions and proactive problem-solving.
- Build strong relationships with guests by creating a welcoming and engaging experience, driving repeat visits and client satisfaction.
- Collaborate closely with team members to ensure seamless operations and support a high-quality guest experience under time-sensitive conditions.
Recreational Center Associate
Herron Hall Fitness Center
09.2022 - 03.2023
- Assisted patrons with equipment use, resolved technical issues, and ensured a positive and personalized experience, demonstrating strong communication and problem-solving skills.
- Maintained a safe and organized environment through proactive checks and attention to detail, highlighting reliability and responsibility in a client-focused setting.
Ice Rink Associate
Baierl Ice Complex
10.2017 - 04.2020
- Delivered exceptional customer service while managing front desk and bistro operations, demonstrating reliability, organization, and multitasking in a fast-paced environment.
- Supported on-ice programs and fostered a positive environment, building strong relationships with clients through personalized interactions and teamwork.
Education
Bachelor of Science (B.S.) - Exercise Science
University of Toledo
Toledo, OH05.2024
Exercise Science
Pennsylvania Western University-California
California, PASkills
- Consultative Sales & Client Relationship Management
- Customer Service Excellence
- Anatomy, Physiology, and Biomechanics Expertise
- Data Analysis & Progress Tracking
- Strong Interpersonal & Communication Skills
- Decision-Making & Problem-Solving
- Team Collaboration & Leadership
- Adaptive & Sports Performance Knowledge
Timeline
Sports Performance Coach
UPMC Lemieux Sports Complex/Penguins Performance Training
12.2024 - Current
Recreational Center Associate
Herron Hall Fitness Center
09.2022 - 03.2023
Bartender/Server
Cranberry Highlands Golf Course
08.2020 - Current
Ice Rink Associate
Baierl Ice Complex
10.2017 - 04.2020
Bachelor of Science (B.S.) - Exercise Science
University of Toledo
Exercise Science
Pennsylvania Western University-California
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