Lauren Murray
DeWitt
Summary
Detail oriented Office Assistant with 8 years of Experience in scheduling, data entry, payroll, managing, and customer service. Effective communicator with a highly professional attitude, great organizational skills, strong attention to accuracy and detail, and well-developed teamwork abilities.
Overview
7
7
years of professional experience
Work History
Sales Administrator/Transportation Manager
Adams Fertilizer Equipment
01.2025 - Current
- Oversaw logistics operations to ensure timely delivery of equipment and supplies.
- Developed and implemented strategies to optimize transportation routes and reduce costs.
- Managed vendor relationships to enhance service quality and negotiate favorable terms.
- Coordinated cross-departmental collaboration to streamline supply chain processes.
- Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Worked with Salesmen to provide quotes and orders for customers in a timely manner.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Oversaw office budget management, tracking expenditures to maintain financial accountability.
- Facilitated staff meetings, promoting collaboration and addressing team concerns proactively.
- Enhanced filing systems by digitizing records, improving document retrieval speed and accuracy.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
Dana's House
04.2023 - 01.2024
- Managed office inventory and placed new supply orders.
- Administered payroll and maintained proper documentation of employee personnel.
- Processed payroll accurately ensuring all employees were paid on time.
- Coordinated communication between departments, ensuring alignment on project timelines and deliverables.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Account Manager
Southland Transport Service
08.2023 - 01.2024
- Maintained detailed records of transactions, facilitating accurate invoicing and financial reporting.
- Created Tickets for Loads Turned In
- Built Excel Spreadsheets to Manage Multiple Loads
- Answered phone and helped customers as needed
- Managed client accounts, ensuring alignment with service expectations and delivery schedules.
- Built strong relationships with clients, enhancing trust and facilitating upsell opportunities.
Service Solution Specalist
Farmers and Merchants Bank
01.2019 - 07.2023
- Wire Specialist
- Reports Specialist
- Processed loan payments
- Managed Payroll for large Accounts
- Quickbooks experience
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
GED -
High School Equivalency Diploma
Stuttgart, AR05.2013
Skills
- Customer Service
- Data Entry
- Microsoft Word
- Account management
- Quickbooks
- Retail Sales
- Computer Networking
- Microsoft Windows
- Help Desk
- Operating Systems
- Remote Access Software
- Clerical Support
- Written Communication
- Computer Skills
Timeline
Sales Administrator/Transportation Manager
Adams Fertilizer Equipment
01.2025 - Current
Account Manager
Southland Transport Service
08.2023 - 01.2024
Office Manager
Dana's House
04.2023 - 01.2024
Service Solution Specalist
Farmers and Merchants Bank
01.2019 - 07.2023
GED -
High School Equivalency Diploma
Education
GED