Lauren Nieboer
Otsego,MI
Summary
Highly motivated professional with 9 years experience in the food service industry. Known for exceptional work ethic and commitment to customer satisfaction with strong attention to detail.
Overview
9
9
years of professional experience
Work History
Server
Salvinos Restaurant
Plainwell, MI
06.2019 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all customers.
- Handled challenging customer situations with professionalism and empathy, resolving issues to satisfy both guest and management.
- Collaborated with kitchen staff and management to ensure accuracy and resolve any issues with food preparation to maintain seamless flow of service.
- formally trained new servers on menu items, computer systems, service standards, and company policies.
- Maintained cleanliness and organization of dining areas to ensure overall satisfaction of customers and management.
Line Cook
Fricanos Restaurant
Alamo, MI
06.2017 - 01.2019
- Prepared high-quality dishes following menu specifications and restaurant standards.
- Collaborated with kitchen staff to ensure timely food service during peak hours.
- Maintained cleanliness and organization of workstations in accordance with health regulations.
- Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
Education
Associate of Arts - General Studies
Kalamazoo Valley Community College
Kalamazoo, MI2022
High School Diploma -
Otsego High School
Otsego, MI2019
Skills
- Strong work ethic
- Exceptional customer service
- Managing transactions
- Phone etiquette
- Problem solving
- Coachable
Timeline
Server
Salvinos Restaurant
06.2019 - Current
Line Cook
Fricanos Restaurant
06.2017 - 01.2019
Associate of Arts - General Studies
Kalamazoo Valley Community College
High School Diploma -
Otsego High School