Lauren Novak
Severna Park,MD
Summary
Respectful Vascular Sonographer offering 3 years of experience as internal imaging technician with detailed dedication to exceptional patient care.
Systematic administrative staff, managing medical supply inventory, sanitation protocol and patient records. Reliable operator of various imaging hardware with in-depth knowledge of routine troubleshooting and maintenance.
Proficient with - GE Logiq E9, Phillips Iu-22, Phillips Epiq, Mindray Resona 7, Parks Arterial.
EPIC, Windows, including Microsoft word, Power Point & Excel. Next Gen, EHR/ PACS.
Hardworking and passionate job seeker with strong organizational skills eager to Vascular Ultrasound position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RXNT Customer Service
RxNT Networking Technology
04.2022 - Current
Key Responsibilities
- -Process and verify all new providers added to existing accounts
- Instruct customers on how to navigate new provider enrollment
- Assign core product upgrades for existing customers to the Onboarding Team
- Review and schedule training requests for existing customers
- Manage and process token requests for electronic prescribing of controlled substances (EPCS)
- Manage change of vendor and digital certification requests
- Process name and account change requests
- Implement corrective actions for high risk customers
- Facilitate client off-boarding
- Perform other administrative tasks at the direction of the Customer Success Manager
Vascular Sonographer
Center For Vein Restoration
01.2021 - Current
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
Registration Receptionist
Bwmc
01.2014 - 01.2019
- Checked in patients for their procedures and or testing. Had patients sign consent forms.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Manager
Froyo
08.2011 - 08.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed the Yogurt shop.
- Dealing with money at opening, mid shift as well as closing.
Education
Registered Sonographer - Vascular Ultrasound
UMBC
1450 South Rolling Road Suite 4.019 | Halethorpe, 10.2020
Associate of Arts - Associates
Anne Arundel Community College
Arnold, MD08.2019
Skills
- Service Quality
- Information Updates
- High-Volume Environments
- Staff Training
- Patient Confidentiality
- Vascular Sonography
- Patient Safety
- Communication
- Time Management
Accomplishments
- Nominated for best clinical student for the Vascular Class.
Certification
- CPR certified
Timeline
RXNT Customer Service
RxNT Networking Technology
04.2022 - Current
Vascular Sonographer
Center For Vein Restoration
01.2021 - Current
Registration Receptionist
Bwmc
01.2014 - 01.2019
Manager
Froyo
08.2011 - 08.2013
Registered Sonographer - Vascular Ultrasound
UMBC
Associate of Arts - Associates
Anne Arundel Community College
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