Lauren Nunez
Sylmar,CA
Overview
16
16
years of professional experience
1
1
Certification
Work History
DISABILITY INSURANCE PROGRAM REPRESENTATIVE
State Of California Employment Development Department
01.2020 - Current
- Communicated with providers, customers and other third parties to manage disability insurance program needs.
- Assisted clients with completion of applications and paperwork.
- Maintained updated customer records with strong attention to detail and compliance with HIPAA standards.
Program Technician 2
State Of California Employment Development Department
12.2018 - 01.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Dietary Aide
Providence Holy Cross Medical Center - Mission Hills
01.2008 - 01.2017
- Developed and maintained accurate nutrition records and databases.
- Obtained and evaluated dietary histories of individuals to plan nutritional programs.
Education
Bachelor of Arts - Art
California State University - Northridge
Northridge, CA05.2016
Skills
- Policy Requirements and Eligibility
- Customer Needs Assessments
- Health Information Confidentiality
- Analyzing Details
- Disability Claims Process
Goal
Obtain a Master's in Public Administration in pursuit of an upper management position in state government.
Certification
- Intro to Worker's Compensation through Work Comp Central.
- Business Math
- Business English
- Keyboarding
- Office Procedures
Timeline
DISABILITY INSURANCE PROGRAM REPRESENTATIVE
State Of California Employment Development Department
01.2020 - Current
Program Technician 2
State Of California Employment Development Department
12.2018 - 01.2020
Dietary Aide
Providence Holy Cross Medical Center - Mission Hills
01.2008 - 01.2017
Bachelor of Arts - Art
California State University - Northridge
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