Lauren OBrien
Phoenix
Summary
Event and hospitality management professional interested in expanding experience and knowledge in the hospitality, marketing, and event production industries. Persuasive and eloquent with expertise in hospitality, public relations, marketing, global events, and event management. Proven track record of out of the box thinking and solutions oriented while being organized, principled, positive, and dedicated to delivering a high level of service to both internal and external stakeholders.
Overview
6
6
years of professional experience
Work History
Program Manager
MC&A
10.2023 - Current
- Developed and maintained logistics workflows, procedures and reports.
- Interacted with customers and clients to identify business needs and requirements.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Leveraged project management processes and tools to define and execute projects.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Event Production Assistant, Hotel Lead
Figment
01.2023 - Current
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Assisted in coordinating travel and accommodations for event attendees. Served as point person for all guest-facing elements.
- Created detailed timelines and budgets for events to meet all deadlines.
- Monitored and controlled event expenditures to meet budgets.
PR & Event Manager
Together Labs
02.2022 - 02.2023
- Oversee preparation and management of event budgets to deliver at or below projected costs. Report directly to company CMO
- Coordinate with sales and marketing teams to publicize and promote events.
- Interview clients to understand event scopes of work, establish budgets and determine timelines respective events.
- Manage administrative logistics of events planning, event booking and event promotions.
- Nurture and build relationships with vendors, venues and industry contacts, and business partners
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
Assistant F&B Manager
Waldorf Astoria at Monarch Beach
07.2021 - 03.2022
- Direct and organize activities of multiple Food & Beverage outlets to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service
- Plan and direct functions of administration and processes of outlet to meet daily needs of operation
- Implement effective controls of food, beverage and labor costs
- Interview, train, supervise, counsel, schedule and evaluate staff
- Perform payroll, budgets, and revenue analysis
General Manager
La Vecina
07.2019 - 07.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Introduced new methods, practices and systems to reduce turnaround time.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details
Education
Bachelor of Science - Marketing Analytics
University of Iowa
Skills
- Event Planning
- Microsoft Programs
- Business analytics
- Strategic planning
- Budgeting
- Partnership development
- Data analysis
- Contract development
- Client/vendor relations
- Program performance analysis
Timeline
Program Manager
MC&A
10.2023 - Current
Event Production Assistant, Hotel Lead
Figment
01.2023 - Current
PR & Event Manager
Together Labs
02.2022 - 02.2023
Assistant F&B Manager
Waldorf Astoria at Monarch Beach
07.2021 - 03.2022
General Manager
La Vecina
07.2019 - 07.2021
Bachelor of Science - Marketing Analytics
University of Iowa
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