LAUREN OGDEN
Victoria's Restaurant
Rehoboth Beach,DE
6
years of professional experience
Upbeat, passionate, and positive restaurant professional with proven track record of ensuring customer satisfaction and repeat business by collaborating effectively with both front- and back-of-house teams. Highly efficient, self-motivated, and skilled at multitasking in high-volume environments.
Work History
Bartender
1 Year- Oversaw high-speed beverage production in a high-volume dining room, ensuring adherence to brand standards for quality and presentation.
- Coordinated efforts with service staff to prioritize ticket management and enhance drink delivery efficiency during high-demand meal periods.
- Oversaw inventory management and bar organization to facilitate smooth shift transitions.
SERVER
1 Year- Executed timely and efficient service of breakfast, lunch, and dinner in a high-volume setting.
- Increased check averages through strategic upselling and menu suggestions.
- Executed preparation of salads, soups, sides, and desserts in adherence to strict recipe standards.
- Facilitated teamwork among coworkers to enhance guest satisfaction scores.
SERVER
1 Year- Oversaw simultaneous management of over 10 tables to ensure operational efficiency.
- Executed preparation of intricate fountain menu items, showcasing expertise in 28 unique ice cream flavors.
- Ensured 100% accuracy for third-party delivery, drive-through, and takeout orders.
KITCHEN EXPEDITER / SERVER
3 Years- Assisted in streamlining kitchen operations by recognizing and removing obstacles.
- Facilitated smooth order flow by serving as the main point of contact between kitchen staff and servers.
- Upheld consistent communication practices to ensure correct handling of special dietary requirements and alterations.
Education
Skills
Operations: POS Systems
Inventory Management
Opening/Closing Procedures
Service: Mixology
Tableside Service
High-Volume Multi-tasking
Soft Skills: Conflict Management
Team Coordination
Analytical Thinking
Certifications: TABC Certified
Timeline
Bartender
Victoria's Restaurant
01.2025 - 01.2026Read More
SERVER
Cracker Barrel
01.2024 - 01.2025Read More
SERVER
Friendly's
01.2023 - 01.2024Read More
KITCHEN EXPEDITER / SERVER
Shorebreak Lodge
01.2020 - 01.2023Read More
Canton High School
Read More