Lauren Pacheco
Elizabeth,CO
Summary
Precise Accounts Payable Specialist with 8 years of experience working with financial accounts. Skilled at fixing account and data discrepancies with professionalism. Proven history of resourcefulness, accuracy and extensive knowledge of Accounting.
Experienced Collections Specialist bringing 5 years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
6
6
years of professional experience
Work History
Accounts Payable Specialist
Keller Cleaners
Cripple Creek, CO
02.2019 - 03.2022
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Collections Specialist
Iqor
Pueblo, CO
02.2017 - 01.2019
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Counseled debtors on payment options and arranged installment agreements.
- Maintained high volume of calls and met demands of busy and productive group.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
Line Cook
Red Robin
Castle Rock, CO
02.2016 - 01.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Education
GED -
Smoky Hill High School
Aurora, CO05.1998
Associate of Applied Science - Business Administration
Arapahoe Community College
Littleton, CO06.2004
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO06.2009
Skills
- Creative Problem Solving
- Customer Relations
- Federal Regulation Compliance
- Bill Payment and Recordkeeping
- Financial Recordkeeping
- QuickBooks
- Record Reconciliation
- Conflict Resolution
- Overdue Balance Detection
- Kitchen Staff Supervision
- Hot Service
Timeline
Accounts Payable Specialist
Keller Cleaners
02.2019 - 03.2022
Collections Specialist
Iqor
02.2017 - 01.2019
Line Cook
Red Robin
02.2016 - 01.2017
GED -
Smoky Hill High School
Associate of Applied Science - Business Administration
Arapahoe Community College
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts