Lauren Parker
Bentonville,AR
Summary
Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Attendant
Ropeswing Hospitality
Bentonville, AR
01.2023 - 06.2024
- Ensured that all customer service standards were met or exceeded during each shift.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Greeted customers, answered their questions and provided them with assistance.
- Maintained cleanliness, neatness and organization of customer areas.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Receptionist
FreeRide
Bentonville, AR
04.2020 - 07.2021
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated daily log book with information about visitors entering the premises.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05-2022
Skills
- Supply Restocking
- Cash handling experience
- Strong Work Ethic
- Initiative and Self-Motivation
- Complaint resolution
- Cleaning procedures
- Scheduling appointments
- Positive and professional
- Verbal and written communication
- Multitasking and prioritization
- Greeting and Seating Clients
Timeline
Attendant
Ropeswing Hospitality
01.2023 - 06.2024
Receptionist
FreeRide
04.2020 - 07.2021
High School Diploma -
Bentonville High School
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