Lauren Penny
Chesterfield,NH
Summary
Dynamic professional with experience at 99 Restaurants, excelling in dining area maintenance and customer satisfaction. Proven ability to integrate new products and consistently achieve sales quotas as an Inside Sales Account Manager at Connection Inc. Strong communicator with a knack for training team members and enhancing operational efficiency.
Overview
29
29
years of professional experience
Work History
Waitress
99 Restaurants
03.2010 - Current
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Inside Sales Account Manager
Connection Inc
09.1996 - Current
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Contributed to team success by helping train and motivate less experienced team members.
Education
No Degree - Business
Franklin Pierce
Rindge, NHSkills
- Dining area maintenance
- Menu presentation
- Wine service
- Point of sale operation
Timeline
Waitress
99 Restaurants
03.2010 - Current
Inside Sales Account Manager
Connection Inc
09.1996 - Current
No Degree - Business
Franklin Pierce
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