Lauren Pierson
Waldport
Summary
Dynamic and detail-oriented Medical Receptionist with extensive experience at Brune Dermatology. Expert in insurance verification and patient scheduling, ensuring seamless operations and exceptional patient care. Adept at maintaining HIPAA compliance while fostering a welcoming environment. Proven ability to manage multi-line phone systems and enhance front desk efficiency.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Brune Dermatology
05.2022 - 08.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Receptionist
Clear Choice Dermatology
02.2020 - 06.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Receptionist
Inn At Seaside
10.2010 - 09.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science -
Clatsop Community College
Astoria, OR06-2023
High School Diploma -
Canyon Springs High School
Moreno Valley, CA06-2006
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Microsoft office
- HIPAA compliance
- Insurance verification
- Payment collection
Timeline
Medical Receptionist
Brune Dermatology
05.2022 - 08.2024
Medical Receptionist
Clear Choice Dermatology
02.2020 - 06.2023
Receptionist
Inn At Seaside
10.2010 - 09.2016
Bachelor of Science -
Clatsop Community College
High School Diploma -
Canyon Springs High School
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