Lauren Quesada
Howell
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Jonna's Bar and Grill
New Hudson
08.2024 - Current
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Implemented feedback from customers to improve service quality and menu offerings.
Orthodontic Assistant
Mika Orthodontics
Perry
09.2023 - 03.2024
- Kept track of treatment information in patient records.
- Facilitated communication between the orthodontist and patients regarding treatment progress.
- Took medical and dental history and recorded vital signs of patients.
- Maintained confidentiality of patient information at all times according to HIPAA regulations.
Sales Coordinator
Hampton Inn By Hilton
Ann Arbor
02.2021 - 09.2023
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Provided guidance and support for bridal parties throughout the process.
- Set up meetings with potential clients and listened to their wishes and concerns.
Education
Associate of Science - Dental Assisting
Ross Medical Education Center
Brighton, MI04-2017
High School Diploma -
Howell High School
Howell05-2015
Skills
- Customer satisfaction
- Communication skills
- Team member support
- Customer relationship management
- HIPAA compliance
- Ethical standards
Timeline
Server
Jonna's Bar and Grill
08.2024 - Current
Orthodontic Assistant
Mika Orthodontics
09.2023 - 03.2024
Sales Coordinator
Hampton Inn By Hilton
02.2021 - 09.2023
Associate of Science - Dental Assisting
Ross Medical Education Center
High School Diploma -
Howell High School
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