Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Websites, Portfolios, Profiles
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LAUREN RAMLAL

Apopka

Summary

Full-time student at University of Central Florida. Dedicated and detail-oriented Pharmacy Technician, ensuring accuracy in medication dispensing and delivering exceptional customer service. Skilled in handling complex workflows, optimizing processes, and working collaboratively with diverse teams in fast-paced environments. Adept at managing multiple tasks simultaneously while maintaining a high level of precision and compliance with regulations. Proficient in using Microsoft Excel for data analysis, reporting, and creating efficient processes. Strong project management skills with a proven track record of coordinating tasks, meeting deadlines, improving processes, and contributing to operational success and continuous improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Publix Supermarkets
Apopka, US
12.2023 - Current
  • Delivered exceptional customer service to patients, physicians, nurses, and healthcare professionals, ensuring a professional and supportive experience
  • Managed daily pharmacy operations, including receiving orders from wholesalers, stocking shelves, and preparing medications for timely delivery
  • Applied knowledge of retail business fundamentals in sales, inventory management, pricing, and promotions to optimize pharmacy effectiveness

Project Management Intern

Dyverse
Orlando, Florida
05.2026 - 08.2026
  • Assisted project managers in developing and scheduling project timelines to ensure timely project delivery
  • Coordinated stakeholder meetings and prepared agendas to facilitate productive discussions and decision-making
  • Supported documentation of project requirements and specifications
  • Maintained up-to-date records on all tasks associated with assigned projects
  • Provided project updates to stakeholders through scheduled meetings, enhancing communication and project transparency

Customer Service Representative

Publix Supermarkets
Apopka, US
12.2020 - 12.2023
  • Cultivated customer relationships and loyalty through effective communication
  • Maintained product knowledge to offer helpful suggestions and recommendations to customers
  • Planned department’s daily/weekly workload to align with business priorities and support sales goals

Education

Bachelor of Science (B.S.) - Business administration

University of Central Florida
Orlando, FL
08-2027

Skills

  • Customer service
  • Organization
  • Time Management
  • Project management
  • Problem-solving skills
  • Communication
  • Microsoft PowerPoint
  • Asana
  • Google spreadsheets
  • Google Ads

Certification

  • Pharmacy Technician License
  • Learning Microsoft Project certification
  • CPR Certification

Timeline

Project Management Intern

Dyverse
05.2026 - 08.2026

Pharmacy Technician

Publix Supermarkets
12.2023 - Current

Customer Service Representative

Publix Supermarkets
12.2020 - 12.2023

Bachelor of Science (B.S.) - Business administration

University of Central Florida

Websites, Portfolios, Profiles

http://linkedin.com/in/lauren-ramlal-0b534a33a