Lauren Reece

Chicago,IL

Summary

Hardworking and passionate actress with extensive customer service experience. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

years of professional experience

Work History

Sales Associate

Penelope's

03.2023 - Current

Responsible for cultivating an environment that is welcoming and inclusive to all customers, answering questions, and helping them find products that fit their personal taste and style.
Unboxing new inventory, working the register, restocking inventory, organizing, and cleaning.

Retail Supervisor

Typo Market

06.2020 - 12.2022

Ensuring customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Opening and closing the store by balancing the register and preparing the restocking lists.
Trained new employees on store policies, procedures, and sales techniques to enhance their performance.

Box Office Agent & Usher

The McKnight Center

01.2019 - 01.2021

Greeting guests, efficiently filtering guests inside the concert hall, accompanying guests to seats.
Assisting with ticket reservations, answering phone calls, distributing programs, scanning tickets, handling ticket and/or entry issues, promptly responding to customer enquiries.

Education

BA in Theatre -

Oklahoma State University

Stillwater, OK

Summer Conservatory Program -

Stella Adler Studio of Acting

New York, NY

Skills

Communication
Collaboration
Relationship building
Problem Solving

Organization
Adaptability
Written Communication
Google Workspace

Timeline