Lauren Reuther
Portland
Summary
Proven ability to manage and excel in dynamic environments, as demonstrated at the Bureau of Emergency Communications. Adept at utilizing CAD software and certified in LEDS, I blend technical proficiency with exceptional organizational skills and a commitment to excellence. My background ensures I thrive both independently and in team settings, consistently achieving key objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Telecommunications Trainee
Bureau of Emergency Communications
04.2024 - Current
- Completed intensive 12-week academy program focused on comprehensive training.
- Processed emergency and non-emergency communications under coach guidance.
- Coordinated closely with a coach for effective management of ensuring officer safety.
- Completed 3-week telecommunication training at DPSST.
- Completed EMD, EFD, and LEDS certification.
- Familar with CAD (Computer Aided Dispatch software) and call entry.
- Professionally communicate with other PSAPS when needed.
Manager
Hoot N Annie Children’s Resale
04.2015 - Current
- Provide excellent customer service for customers in person, over the phone, and online.
- Management of records of store inventory, customer data, and online store sales.
- Manage and motivate employees to be productive and engaged in their work.
- Work closely alongside the owner and other employees.
- Accomplish multiple tasks within established timeframes.
- Maintain a professional, organized, and clean workspace.
Housekeeping Technician
Cloud 9 Professional Cleaning Services
07.2018 - 11.2019
- Participated in group efforts to accomplish multiple cleaning projects each day.
- Managed inventory of cleaning products
- Managed time effectively to complete jobs and arrive at each job on time.
- Provided excellent costumer service and attention to detail
- Worked efficiently in dynamic settings to meet customer needs and adapt to schedule changes.
Education
GED -
Portland Community College
Portland, ORComputer Literacy And Office Systems Certificate -
Portland Community College
Portland, ORSkills
- 72 wpm typing
- LEDS certified
- Organized
- Quick learner
- High attention to detail
- Work well independently or in a group setting
Certification
- Emergency Medical Dispatch certified
- Emergency Fire Dispatch certified
- LEDS certification
- Computer Literacy and Office Systems certification
Timeline
Emergency Telecommunications Trainee
Bureau of Emergency Communications
04.2024 - Current
Housekeeping Technician
Cloud 9 Professional Cleaning Services
07.2018 - 11.2019
Manager
Hoot N Annie Children’s Resale
04.2015 - Current
- Emergency Medical Dispatch certified
- Emergency Fire Dispatch certified
- LEDS certification
- Computer Literacy and Office Systems certification
GED -
Portland Community College
Computer Literacy And Office Systems Certificate -
Portland Community College
Similar Profiles
Kristina GoreKristina Gore
Coach Management Committee - Supervisor at City of Portland Bureau of Emergency CommunicationsCoach Management Committee - Supervisor at City of Portland Bureau of Emergency Communications
Brad Vande LuneBrad Vande Lune
Executive Officer II at Iowa Health And Human Service, Bureau Of Emergency Medical And Trauma ServicesExecutive Officer II at Iowa Health And Human Service, Bureau Of Emergency Medical And Trauma Services
Aoife DundasAoife Dundas
911 Emergency Dispatcher at Putnam County Bureau of Emergency Services911 Emergency Dispatcher at Putnam County Bureau of Emergency Services