Lauren Rhodes
Planet Fitness Gym
Milwaukee,WI
1
Language
3
years of professional experience
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. I am eager to learn, share my knowledge and have a willingness to take on added responsibilities to meet team goals.
Work History
Member Service Representative
4 Months- Assisted members with account inquiries.
- Processed membership applications and renewals.
- Facilitated gym tours, promoting services and encouraging new member sign-ups.
- Resolved member issues promptly.
- Maintained cleanliness and organization of the front desk area.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Handled complaints with prompt, courteous service to uphold professional reputation.
Sales Associate
1 Year 1 Month- Organized merchandise displays.
- Assisted customers in product selection and while providing a great customer service experience.
- Processed transactions using point-of-sale system, to ensure smooth checkout experience.
- Handled cash transactions efficiently.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted with nightly turn down to ensure smooth store opening for next day.
Team Member
9 Months- Kept work areas clean and organized.
- Completed jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to meet production goals.
TRC Crew Member
2 Months- Worked front counter, answered phones and scheduled appointments.
- Worked well with teammates and accepted coaching from management team.
- Collected payments.
- Collaborated with team members to complete orders.
- Maintained office space, cleaned and restocked supplies as necessary.
Education
- Cosmetology
High School Diploma
Skills
Customer satisfaction
Attention to detail
Willingness to learn and ability to adapt quickly
Organizing Work Stations and merchandising
Money Handling
Stocking and Replenishing
Proper Food Storage & preparation
Languages
Spanish
Professional Working
Timeline
Member Service Representative
Planet Fitness Gym
03.2025 - 07.2025Read More
Sales Associate
Home Goods
11.2023 - 12.2024Read More
Team Member
Jamba Juice
06.2022 - 03.2023Read More
TRC Crew Member
Cherished Touch
06.2022 - 08.2022Read More
Paul Mitchell The School
from Cosmetology
Read More
MPS- Milwaukee Virtual School
High School Diploma
Read More