Lauren Richards
Cape Coral,FL
Summary
Reliable and detail-oriented professional with extensive experience in high-volume food and beverage service. Skilled in managing customer orders, training staff, and maintaining inventory levels. Ready to enhance team performance and operational efficiency.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Southern Billiards
Cape Coral, FL
08.2021 - 03.2026
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Managed inventory levels, ensuring availability of popular ingredients and supplies.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Trained new staff on bar procedures, enhancing team efficiency and service quality.
- Maintained cleanliness and organization of bar area, promoting safety and compliance.
- Collaborated with kitchen staff to coordinate food and beverage pairings for events.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Diamond Billiards
Cape Coral, FL
07.2020 - 08.2021
- Delivered exceptional customer service in high-volume environment, ensuring guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, maintaining accuracy and attention to detail.
- Trained new staff on service protocols, enhancing team performance and operational efficiency.
- Collaborated with kitchen staff to expedite order delivery, improving overall dining experience.
Education
High School Diploma -
Boca Raton High School
Boca Raton, FLSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Payment processing
- Cash register operation
- Food service
- Service-oriented mindset
- Inventory
- Menu memorization
- Beverage preparation
- Drink preparation techniques
Languages
English
Native or Bilingual
Timeline
Bartender/Server
Southern Billiards
08.2021 - 03.2026
Server
Diamond Billiards
07.2020 - 08.2021
High School Diploma -
Boca Raton High School