LAUREN ROBERTSON
BATON ROUGE,LA
Summary
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
12
12
years of professional experience
Work History
Sales Consultant-Genesis Off Premise
Southern Glazer's Wine and Spirits
05.2021 - Current
- Advised buyers on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
Account Manager
Lifeshare Blood Center
08.2017 - Current
- Book, coordinate and execute blood drives and timeline expectations, prospect for new groups, rebook existing drives, calendar management, drive chair meetings, schedule sign ups, assist in the development of blood drive campaigns, field recruit, enter information and keep up to date account records in blood management computer software
Public Relations Manager
Port Huron Prowlers
04.2015 - 10.2017
- Manage all social media accounts including Facebook, Instagram and Twitter, Create content for and update website, public appearance management, game day operations, promotions, group, season tickets, and merchandise sales, corporate partner sales, fundraiser assistance, newsletter creation and distribution
Public Relations Assistant
Louisiana Icegators
10.2012 - 11.2014
- Organize and carry out promotional events, group and game ticket sales, develop and implement marketing strategies, social media management, customer service, game preparation and execution, website and online store management, create radio spots
Education
BACHELOR OF ARTS - PUBLIC RELATIONS, business
University of Louisiana at Lafayette
05.2013
Skills
- Customer relationship management
- Objection handling
- Sales expertise
- Territory growth
- Account development
- Strategic Planning
Timeline
Sales Consultant-Genesis Off Premise
Southern Glazer's Wine and Spirits
05.2021 - Current
Account Manager
Lifeshare Blood Center
08.2017 - Current
Public Relations Manager
Port Huron Prowlers
04.2015 - 10.2017
Public Relations Assistant
Louisiana Icegators
10.2012 - 11.2014
BACHELOR OF ARTS - PUBLIC RELATIONS, business
University of Louisiana at Lafayette
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