ADRIAN BRITO
Arlington,TX
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple divisions. Proven track record in exceeding sales goals, growing business. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Genesis Sales Consultant
Southern Glazer's Wine and Spirits
04.2024 - Current
- Developed tailored sales strategies to enhance customer engagement and drive revenue growth.
- Utilized CRM systems to track sales metrics and optimize client interactions for improved satisfaction.
- Mentored interns on best practices for customer relationship management and effective communication.
- Analyzed market trends to identify new business opportunities and refine existing service offerings.
- Delivered comprehensive product presentations, addressing client needs and showcasing value propositions effectively.
- Led training sessions focused on enhancing team performance and fostering a results-driven sales culture.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
Atlantic Sales Consultant
Southern Glazer's Wine And Spirits
07.2022 - 04.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Maintained organized, presentable merchandise to drive continuous sales.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Inside Sales Consultant
Southern Glazers Wines And Spirits
04.2021 - 07.2022
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
Sales Associate, Cashier, Merchandiser
Total Wine & More
09.2018 - 04.2021
- Give recommendations if they're interested in trying new certain types of alcohol
- Education courses revolving wine & spirits
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted customers locate products and checked store system for merchandise at other sites.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Solved customer challenges by offering relevant products and services.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Education
High School Diploma -
Macarthur High School
Irving, TXSkills
- Cross-Selling and Upselling
- Overcoming Objections
- Product Knowledge
- Efficient Service
- Customer Service and Assistance
- Opportunity Identification
- Salesforce CRM
- Data Entry
- Bilingual
- Quick Learner
- Time management
- Customer relationship management
Certification
Google Analytics, WSET Wine Level II
Timeline
Genesis Sales Consultant
Southern Glazer's Wine and Spirits
04.2024 - Current
Atlantic Sales Consultant
Southern Glazer's Wine And Spirits
07.2022 - 04.2024
Inside Sales Consultant
Southern Glazers Wines And Spirits
04.2021 - 07.2022
Sales Associate, Cashier, Merchandiser
Total Wine & More
09.2018 - 04.2021
High School Diploma -
Macarthur High School
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