LAUREN ROSCANA
Burnsville
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
9
9
years of professional experience
Work History
Bartender
The Farmhouse Restaurant
12.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Educated patrons on the history and nuances of various spirits, fostering a deeper appreciation and understanding of craft cocktails.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Streamlined cocktail preparation processes, resulting in faster service times and improved guest experiences.
- Collaborated with management to develop seasonal cocktail menus, driving increased sales and customer interest.
Bartender
Snap Dragon
07.2019 - 09.2024
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Success multitasking while remaining professional and courteous in fast-paced environment
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
- Contributed to staff meetings by sharing insights on evolving consumer preferences or opportunities for improvement within the bar operations.
- Streamlined cocktail preparation processes, resulting in faster service times and improved guest experiences.
- Worked closely with kitchen staff to incorporate fresh ingredients from the menu into innovative cocktail creations, enhancing overall dining experience for guests.
Manager
The Colorful Gypsy
06.2019 - 02.2023
- Small Business Manager
- Globally sourced new and vintage decor, hand-knotted rugs, jewelry and gifts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Server
Small Batch Beer Co
04.2016 - 06.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
200 Hour Integral Yoga Teacher - Integral yoga teachers training program, intense spiritual practice and self-awareness studies.
Yogaville
Buckingham, VACosmetology - Branches of speciality include hairstyle, skin care, cosmetics, manicures/pedicures and non-permanent hair removal.
Leon's
Greensboro, NCReiki Master - Completed all Reiki 1-2, Advanced training to become a Reiki Master. Studies in holistic medicine and energy healing.
North Carolina Reiki Training Center
Asheville, NC12.2011
Skills
- Strong multitasking
- Team leadership
- Exceptional customer service
- Highly reliable
- High volume dining
- Strategic planning
- Cleanliness and hygiene
Timeline
Bartender
The Farmhouse Restaurant
12.2024 - Current
Bartender
Snap Dragon
07.2019 - 09.2024
Manager
The Colorful Gypsy
06.2019 - 02.2023
Server
Small Batch Beer Co
04.2016 - 06.2019
Reiki Master - Completed all Reiki 1-2, Advanced training to become a Reiki Master. Studies in holistic medicine and energy healing.
North Carolina Reiki Training Center
200 Hour Integral Yoga Teacher - Integral yoga teachers training program, intense spiritual practice and self-awareness studies.
Yogaville
Cosmetology - Branches of speciality include hairstyle, skin care, cosmetics, manicures/pedicures and non-permanent hair removal.
Leon's
Similar Profiles
CARLOS ROSACARLOS ROSA
Executive Chef at THE FARMHOUSE RESTAURANTExecutive Chef at THE FARMHOUSE RESTAURANT
Erica KlenkeErica Klenke
Server at THE FARMHOUSE RESTAURANTServer at THE FARMHOUSE RESTAURANT
Gavin FawGavin Faw
Server at The Farmhouse RestaurantServer at The Farmhouse Restaurant
Mickinson CherilusMickinson Cherilus
Sales Associate at Metro by T-MobileSales Associate at Metro by T-Mobile
Lex LeeLex Lee
Mechanic at Inlinex AutomotiveMechanic at Inlinex Automotive