Lauren Russell
Charlotte,NC
Summary
Resourceful and meticulous Recruiter with over 3 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.
Overview
4
4
years of professional experience
Work History
Human Resources Coordinator
Otto Environmental Systems
Charlotte, NC
05.2024 - Current
- Assisted with recruiting, interviewing, and hiring of new employees.
- Updated employee records in HR database system.
- Analyzed employee surveys to identify areas needing improvement in the workplace.
- Assisted in employee recruitment, hiring and interview processes.
- Created and implemented employee retention strategies.
- Selected and interviewed candidates for all available positions.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Review resumes in Paycor Recruiting
Associate Recruiter
Pride Health
Charlotte, United States
04.2023 - 04.2024
- Conducting candidate sourcing and screening
- Managing job postings on various platforms
- Coordinating interviews and assessments
- Assisting in the selection and onboarding process
- Conducted initial phone screens to assess applicant qualifications.
- Maintained up-to-date records of applicants in the applicant tracking system.
- Assisted in onboarding new hires using by providing necessary orientation materials and information.
- Created job postings for open positions on various job boards, social media platforms, and company website and career page.
- Sourced resumes from online databases such as LinkedIn, Indeed, Career Builder,Zip Recruiter
- Managed candidate activity within Applicant Tracking System (ATS).
Associate Recruiter
FlexCare Medical Staffing
Charlotte, United States
01.2022 - 03.2023
- Maintaining employee records and HR databases
- Assisting in the recruitment process
- Handling employee inquiries and resolving issues
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Facilitated job application processes for qualified candidates.
- Sourced resumes from ATS such as Salesforce.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Managed recruitment process from sourcing stage to offer acceptance stage ensuring a smooth transition for all parties involved.
Customer Service Representative
Equitable
Charlotte, United States
12.2020 - 07.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Patient Advocate Intern
Cancer Services
Winston-Salem, NC
01.2020 - 05.2020
- Assisted patients with scheduling appointments and navigating the health care system.
- Provided emotional support to patients and their families.
- Gathered information from medical records and other sources to help patients understand their diagnosis and treatment options.
- Collaborated with healthcare providers to ensure patient needs were met in a timely manner.
- Coordinated communication between patients, family members, and healthcare providers.
- Monitored patient progress throughout treatment plans to ensure goals were being achieved effectively.
- Represented the organization at events focused on improving public health outcomes.
Education
Bachelor of Science - Healthcare Management
Winston-Salem State University
Winston-salem, NC05.2020
Skills
- Candidate sourcing
- Interviewing and assessment
- Proficient in Microsoft Office, excel and word
- Onboarding
- Applicant tracking systems
- Conflict resolution
- Self-Motivated Work Ethic
- LinkedIn Sourcing
- Candidate Pre-Screening
- Relationship Building
- Employee Relations
- Recruiting
References
References available upon request.
Timeline
Human Resources Coordinator
Otto Environmental Systems
05.2024 - Current
Associate Recruiter
Pride Health
04.2023 - 04.2024
Associate Recruiter
FlexCare Medical Staffing
01.2022 - 03.2023
Customer Service Representative
Equitable
12.2020 - 07.2021
Patient Advocate Intern
Cancer Services
01.2020 - 05.2020
Bachelor of Science - Healthcare Management
Winston-Salem State University
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