Lauren Rutledge
Northville,MI
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Therapy Today Counseling & Consulting
2021.10 - Current
- Responsible for opening and closing the office on a rotating basis
- Assists therapists with tasks as needed
- Daily tasks included scheduling and confirming appointments, organizing client files/information, answering phones and stocking inventory
- Additional role and responsibility earned in helping to train new office employees.
Sales Assistant
State Farm
2021.07 - 2021.10
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
Cashier/Service Desk
D&W Fresh Market
2020.11 - 2021.07
- Responsible for answering phones, stocking inventory and running a cash register
- Assist with a variety of customer concerns and complaints
- Able to delegate with my manager as needed, carried out various other duties as needed.
Manager
Tropical Smoothie Cafe
2018.10 - 2019.12
- Cash register, cash deposit, cleaning/stocking, food prep/handling, training, opening/closing store
Education
High School Diploma -
Oakland High School
Tacoma, WA06.2017
Skills
- Organization skills
- Telephone skills
- Customer/Client relations
- Time Management
- Data Entry
- Tech-Savvy
Timeline
Receptionist
Therapy Today Counseling & Consulting
2021.10 - Current
Sales Assistant
State Farm
2021.07 - 2021.10
Cashier/Service Desk
D&W Fresh Market
2020.11 - 2021.07
Manager
Tropical Smoothie Cafe
2018.10 - 2019.12
High School Diploma -
Oakland High School
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