Lauren Salak
New York,NY
Summary
Polished, poised, and dynamic hospitality professional with a keen eye for detail and a natural ability to create memorable experiences. Adept at managing high-profile clientele, handling fast-paced environments with grace, and delivering impeccable service. Known for an elegant and sophisticated approach to guest relations, combining warmth with professionalism to ensure seamless interactions. A confident communicator, a meticulous organizer, and an exceptional multitasker who thrives under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lux & Co
05.2024 - Current
- Serve as the face of the brand, welcoming clientele with charm and sophistication.
- Seamlessly manage front desk operations, handling 50+ clients per shift and maintaining a polished, inviting atmosphere.
- Curate an exceptional guest experience by anticipating needs, personalizing interactions, and ensuring every visitor feels valued.
- Oversee lists and appointment coordination, streamlining operations and enhancing client satisfaction.
- Plan and execute private events and high-end engagements, maintaining a meticulous eye for detail.
- Cultivate an upbeat yet professional environment, embodying luxury service standards at all times.
Executive Assistant
Private Client (High-Net-Worth Individual – HNWI)
01.2022 - 05.2024
- Orchestrated complex scheduling, coordinating 150+ high-level business and social engagements annually.
- Secured elite reservations at Michelin-starred restaurants, private members’ clubs, and exclusive venues.
- Served as a discreet yet highly effective liaison for personal and business affairs, ensuring seamless logistics.
- Managed high-volume communications, fielding inquiries with tact, diplomacy, and efficiency.
- Created polished, stress-free experiences by preemptively resolving concerns and handling last-minute changes with poise.
Equestrian Facility Assistant
Open Gate Ranch
06.2016 - 05.2021
- Provided luxury-level hospitality to an elite equestrian clientele, greeting 50+ guests daily with refined professionalism.
- Organized prestigious events, guest accommodations, and personalized reservations.
- Scheduled and coordinated appointments, ensuring seamless operations for high-end clientele.
- Managed multi-line phone systems, delivering exceptional service in a high-pressure setting.
- Maintained an elegant yet welcoming atmosphere, catering to a discerning clientele.
- Assisted with private event guest lists, ensuring seamless check-ins and VIP accommodations.
Education
Associate’s Degree - Communications
Reading Area Community College
Reading, PASkills
- Elevated Front Desk & Reception Management
- High-Volume Call Handling with Discretion & Efficiency
- VIP Guest Relations & Personalized Hospitality
- Luxury Event & Reservation Coordination
- Problem-Solving & Elegant Conflict Resolution
- Articulate Verbal & Written Communication
- Meticulous Attention to Detail & Organizational Skills
- Flexible Schedule & Unwavering Professionalism
Certification
- Advanced Microsoft Office Certification
- Administrative Support & Office Management Training
Languages
English
Native or Bilingual
Italian
Limited Working
Spanish
Limited Working
Timeline
Administrative Assistant
Lux & Co
05.2024 - Current
Executive Assistant
Private Client (High-Net-Worth Individual – HNWI)
01.2022 - 05.2024
Equestrian Facility Assistant
Open Gate Ranch
06.2016 - 05.2021
Associate’s Degree - Communications
Reading Area Community College
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